Assistant Manager

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Global Wealth and Investment Management (GWIM) team supports onshore (US) Portfolio Managers, Investment Strategists, Trust Officers, Business owners and content owners working for ‘Bank of America Private Bank’ and ML Wealth Management with respect to Investments, Wealth Management, Trust Operations and Website administration related work. The division comprising of highly qualified associates operates from two locations i.e, Gurugram & Hyderabad.

Job Description*

Publishing & Support team was set up in 2010 as part of GWIM to provide offshore delivery to Line of Business. Team partners with Content owners & publishers with respect to publication, expiration and web maintenance of content and documents on Resource Central Platform (ML / Private Bank Internal website). The platform is used by home offices, Private Bank and Merrill advisors to access operational and marketing related content and documents residing on the site.

Responsibilities*

The candidate would be required to assist Content owners & publishers with respect to publication, expiration and web maintenance of content and documents on Resource Central Platform (ML / Private Bank Internal website). They will be responsible for:

• Publishing of contents, such as; documents, News & Alerts and pages on Resource Central website

• Website maintenance

• Collateral and Adhoc Reporting

• Other responsibilities would involve need based interaction with our onshore business partners or Line of Business.

• Ensure to adhere to predefined parameters in terms of quality and timeliness of work

• Expected to actively participate in key process improvement/operational initiatives

Requirements*

 Education*

Graduate / Postgraduate

 Certifications If Any

Experience Range*

2-3 years prior experience in Website maintenance

 Foundational skills*

Knowledge of Web content management  / HTML

Good verbal and written communication skills

 Desired skills

Must be comfortable with technology and able to learn new technology from instruction and on their own

Experience with CSS, Photoshop and Dreamweaver

Proficient in MS Office

Organized and able to multi-task in a fast-paced environment

Work Timings*

15:30 / 18:30 To 00:30 / 03:30

Job Location*

Gurugram