Senior Technology Manager – Security Operations Platform UX/UI

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities and operates a global security operations center that monitors, detects and responds to cybersecurity incidents

Role Description:

We are seeking a Senior Technology Manager to lead the design, development, and deployment of a centralized, intuitive interface that enhances the efficiency of Security Operations teams. This role requires a strong leader who can blend enterprise cybersecurity expertise with user experience (UX) and user interface (UI) best practices to create a seamless, scalable, and highly effective security operations platform.

 As the development lead, you will drive the strategic vision for a multi environment platform that integrates security tools, telemetry, automation, and analytics into a unified experience. You will collaborate closely with SOC analysts, threat hunters, incident responders, and security engineers to ensure that the interface meets operational needs while reducing friction and improving response times.

Roles & Responsibilities

• Define and execute the strategy for a unified security operations interface, aligning with enterprise security goals and operational needs.
• Lead a cross-functional team of contractors, engineers, UX designers, and cybersecurity specialists to deliver a robust, scalable platform.
• Partner with SOC, incident response, threat intelligence, and vulnerability management teams to ensure the interface enhances security operations workflows.
• Drive adoption and engagement, ensuring continuous feedback loops from end users to refine and improve functionality.
• Oversee the design and development of a user-friendly, data-driven interface that consolidates security event data, logs, threat intelligence, and automation tools.
• Ensure seamless integration with SIEM, SOAR, TIP, EDR, cloud security tools, and other enterprise security platforms.
• Optimize the UI/UX to reduce analyst fatigue and improve situational awareness, alert triage, and incident response efficiency.
• Establish performance metrics, usability testing, and iterative improvement cycles to continuously refine the platform.
• Leverage AI/ML-driven analytics and automation to enhance decision-making and reduce manual workloads for security teams.

Role Requirements

• 10+ years of experience in cybersecurity, software engineering, or security operations, with 5+ years in a leadership role.
• Deep knowledge of enterprise security operations tools (SIEM, SOAR, EDR, threat intelligence, log management, etc.).
• Strong UI/UX design principles, with experience building security dashboards, workflows, and automation tools.
• Hands-on experience with cloud security architectures (AWS, Azure, GCP) and DevSecOps methodologies.
• Experience with data visualization, security analytics, and AI-driven decision support.
• Strong understanding of SOC workflows, incident response, and security automation best practices.
• Experience managing vendor integrations, open-source tooling, and API-based security solutions

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills:

• Proven ability to drive cross-functional collaboration across security, IT, and engineering teams.
• Strong interpersonal skills; ability to make effective presentations and communicate technical concepts to non-technical parties
• Exhibits executive leaderships behaviors when addressing organizational conflict and removing roadblocks to effective delivery
• Strong relationship management skills to navigate the complexities of gaining buy-in and building consensus
• Excellent communication, influencing and facilitation skills with deep intellectual curiosity and innovative thinker
• Demonstrate neutral objectivity and seek the best outcome for the business. Enterprise mindset; considers E2E process impact when evaluating opportunities/challenges
• Influence
• Risk Management
• Solution Design
• Stakeholder Management
• Technical Strategy Development

Shift:

Hours Per Week: