Assistant Vice President - Leasing Operations Servicing Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

The successful candidate will be responsible for providing servicing support for our clients, business partners and Leasing Ops Documentation team. The person will ensure timely & accurate maintenance of document upload and storage, performs QA checks and reporting for key processes and maintain high quality customer relationships.

Key Responsibilities:

• Responsible for compiling, reviewing & uploading of Master and Transactional document.
• Maintain responsibility for accuracy of documentation upload & reconciliation.
• Perform QA checks & reporting for core processes.
• Responsible for monthly Assets / Collateral / systems reconciliation. Rectify any discrepancies or exceptions with escalation to management and other stakeholders.
• Collateral Discharge.
• Responsible for other reporting functions and assist in Audits.
• Data entry & maintenance in Leasing system.
• Mailbox management & client servicing support.

Required Skills (MUST HAVE Skills to be minimally qualified):

• Graduate in a recognized university
• 3-5 plus years’ experience in the banking or leasing industry with significant operational and documentation experience.
• Knowledge of leasing business is preferred.
• Working knowledge of common forms of lease documentation, software license agreements and other typical forms of customer finance documentation will be a plus
• Familiarity with operational and administrative processes such as customer invoicing, cash application, collections, end of lease management.
• Excel skills are mandatory.
• Customer service, Problem solving/Risk mitigation.
• Clear, articulate oral and written communication skills
• Strong computer skills, highly organized, exhibit teamwork and strong attention to details
• Results oriented, can accomplish objectives in a specified timeframe.
• Comfortable working in an unstructured dynamic environment
• Fluent spoken and written English skills with ability to communicate in Mandarin a plus.