Sr. Internal Investigator I

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for the investigation of internal employee fraud, misconduct, and abuse (includes vendor/contractor). Key responsibilities include ensuring thorough, timely investigations with consistent application of internal enterprise investigation (IEI) practices and ensuring significant investigative issues and/or trends are identified, escalated and acted upon through investigation reports and other IEI escalation paths. Job expectations include having proficient knowledge of the regulatory, reputational, operational, and legal risks encountered in course of investigations.

Responsibilities:

• Oversees the investigation of internal employee fraud, misconduct, and abuse (includes vendor/contractor) and interviews employees/vendors/contractors and witnesses involved in the investigation
• Investigates alleged violations committed by a person or the organization, such as misuse of funds, misconduct, corruption, and prepares written reports of investigation findings
• Analyzes data to detect irregularities in areas (i.e., Billing trends, financial relationships, and regulatory compliance procedures)
• Prepares investigative reports and presents findings to senior management and relevant stakeholders for control partners to make recommendations for corrective actions to prevent future incidents and improve organizational practices
• Oversees significant investigative issues and/or trends are identified, escalated, and acted upon through investigation reports and other escalation paths
• Establishes working relationships with front-line units and control function partners
• Prepares reports for suspicious activity and interacts with law enforcement agencies to file crime reports as required

Skills:

• Critical Thinking
• Decision Making
• Investigation Management
• Issue Management
• Research
• Active Listening
• Fraud Management
• Legal Drafting and Writing
• Oral Communications
• Prioritization
• Adaptability
• Analytical Thinking
• Attention to Detail
• Problem Solving
• Written Communications

Required Qualifications:

• 3-5 years of experience in banking, finance or law enforcement
• Proficient knowledge of regulatory, reputational, operational, and legal risks encountered at a financial institution
• Proficient knowledge of bank systems/technology used in the course of investigations, as well as the enterprise, businesses, products, core corporate functions and bank policies
• Exceptional written and verbal communication skills
• Capacity for managing competing priorities, effective time management, thoroughness, and initiative.
• Proficient in Microsoft suite and other related software
• Ability to analyze complex data

Desired Qualifications:

• Prior financial crimes or sales practice related investigations experience
• Knowledge of Suspicious Activity Reporting (SAR) requirement
• Certified Fraud Examiner (CTE) Certified Anti-Money Laundering Specialist (CAMS) or similar certifications
• Criminal Justice Degree
• Experience conducting formal interviews

Shift:

Hours Per Week: