Threat Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for executing highly complex and sensitive corporate security activities essential to protecting the safety of employees and bank facilities. Key responsibilities include conducting behavioral threat assessments, oversight of the bank’s security preparedness, and management of the bank’s security technology and applications.

Regional Threat Managers identify, assess, and manage incidents of workplace violence for a large geographical area.  Provide solutions to highly complex problems having long range impact.  Engage in challenging and sensitive issues requiring an understanding of human behavior, and de-escalates volatile situations with empathy and compassion.  Provide education, awareness, implementation, and incident response for their perspective area of responsibility.  Understanding behavioral threat assessment, recognize warning signs of potential future violence and develop sound mitigation strategies. Ensure compliance with the bank’s policies around acceptable behavior in the workplace and have familiarity with other applicable federal, state and local regulations, laws and ordinances.  Develop and maintain effective, active working relationships with primary clients, strategic business partners and team members and actively fosters an environment of teamwork.  Provide leadership to business partners in fast paced, stressful situations.  Work independently and have the ability to make rapid, sound decisions. Document investigative results in an articulate manner that justifies and supports decision making.  Meets all objectives of the corporate security program and addresses any unplanned events.

Responsibilities:

• Conduct behavioral threat assessments and assist in developing mitigation plans
• Work with cross-functional teams to prevent instances of workplace violence
• Write comprehensive reports detailing investigative findings
• Comfortable with critical decision making in fast paced and uncertain situations
• Deliver effective, clear and concise communication
• Provide trainings to employees and business partners regarding workplace violence prevention
• On-call 24/7 to support the team as needed during crisis/security related events.
• Partners on development of threat management and workplace violence training
• Conducts elevated security exercises, including red team assessments, to drive a threat vulnerability assessment within the risk framework
• Provides oversight of Video Systems Management, ATM security, Physical Identity Access Management and Security Systems Credential Management
• Manages Life Safety program implementation across a broad geography

Skills:

• Customer and Client Focus
• Problem Solving
• Reporting
• Risk Management
• Written Communications
• Active Listening
• Analytical Thinking
• Critical Thinking
• Decision Making
• Policies, Procedures, and Guidelines Management
• Change Management
• Collaboration
• Continuous Improvement
• Innovative Thinking
• Stakeholder Management

Required Qualifications:

• Must have at least 10+ yrs combined of prior threat management experience, military, law enforcement, mental health, or human resources background.
• Prior management in handling Workplace Violence Prevention and how to manage threats of violence

• Understand complex investigative processes
• Strong interview skills
• Basic knowledge of human behavior and mental health concerns
• Strong public speaking skills and the ability to provide educational information to large audiences
• Strong Computer Skills – Word, Excel, PowerPoint

Desired Qualifications:

• Member of Association of Threat Assessment Professionals (ATAP)
• Has or ability to obtain the ATAP Certified Threat Manager (CTM)
• Familiarity with structured professional judgement tools

Minimum Education Requirement:

• Bachelor’s Degree or equivalent work experience

Shift:

Hours Per Week: