Sr. Merchant Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

The Merchant Specialist (MS) is the primary sales lead for merchant services working in partnership with the GPS and LOB sales teams and clients across Public Sector Banking to drive net new sales/relationships. The remit could include regional  focus in the east and central regions but will target Public Sector clients including Federal, State and Local Governments as well as Public Education, Tolling and Transit. Industry specialists will have a deep understanding of segment verticals – including growth opportunities and challenges; know industry specific tools including managed service fee requirements. Regional/LOB aligned associates will need to have a deep and wide understanding of the client segment, Payment ecosystem, merchant processing and how to match our solutions against the needs of our clients. The MS's primary objective is to drive new sales within their vertical market/segment. Through the client engagement process, the MS will provide consultative services to highly complex processing configurations that result in architected solution which afford clients the ability to process payments in the most optimal and efficient way possible.

Required Skills:

• Candidates should possess a deep understanding of the client’s payments ecosystem and the ability to integrate and leverage our suite of solutions effectively.  They will work across a matrixed coverage organization to deliver responsible growth and serve as the merchant point of contact for our bankers, Client Managers and leaders on merchant business development, advice, and overall portfolio management activities.  This role requires travel to in-person meetings with clients, internal partners, and senior leaders within the firm.
• The role also includes all sales administration functions, including developing and maintaining a strong pipeline, pre-call planning, client needs assessments, preparation and presentation of product proposals, price/cost analysis, submission of implementation documentation

Desired Skills:

• RFP/RFI response experience both in overseeing written proposals as well as oral presentations. Contract negotiation skills from a sales perspective with support from legal and contract management.

Shift:

Hours Per Week: