Communications Manager I

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This position is for an experienced writer/editor to help create educational and marketing content for participants in 401(k), equity award, deferred compensation and other employer-sponsored plans to promote the benefits of participation and the products and services available through Merrill. Develop materials in collaboration with designers and developers to educate plan participants on a variety of saving, investing and other financial wellness topics. Ensure that all materials are accurate, engaging, encourage positive participant behaviors and support the Workplace Benefits organization’s value proposition and strategy.

The Workplace Benefits Creative Services team handles an extremely high volume of communication requests. Continued growth is forecast, with a strong focus on digital engagement, financial wellness, and driving communications-automation. Thus, the candidate needs to have a ‘go digital’ mentality, content management experience and be comfortable learning new technologies.

Responsibilities:

• Write and edit copy and review design to ensure that content is incorporated properly

• Translate complex topics into user-friendly communications

• Create and present concepts to key stakeholders

• Juggle numerous projects simultaneously and provide back-up support to other editor/writers

• Handle projects from the outset – coordinating with project managers other partners to manage project deliverables to agreed-upon timelines

• Maximize the power of content management systems and the efficiency of standardized, best-practice copy.

• This position is for a seasoned writer/editor

Skills:

• Active Listening

• Attention to Detail

• Oral Communications

• Written Communications

• Collaboration

• Customer and Client Focus

• Presentation Skills

• Prioritization

• Risk Management

• Adaptability

• Business Acumen

• Influence

• Planning

• Project Management

Required:

• Excellent communication skills (both oral and written)

• Superior organizational skills, creativity, and attention to detail

• Proficiency in MS Word, PowerPoint, InCopy

• Proven effectiveness in fast-paced, demanding, client-driven environment.

• Experience and/or background in marketing and/or financial services/retirement industry.

• Must be able to work in a team environment

Desired:

• Demonstrated excellent writing, editing and proofreading skills

• Financial services/retirement/heath benefit marketing experience preferred

• Proficiency using content management/production systems

• Superior organizational skills and attention to detail 

• Ability to multi-task and work independently

• Proven effectiveness in a fast-paced, demanding, client-driven environment

Bachelor’s Degree or equivalent work experience

Shift:

Hours Per Week: