Security Operations Centre (SOC) Level 1 Monitoring & Triage Senior Analyst, Global Information Security

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Your background

• Familiarity with Cyber Security and Information Technology.
• Strong problem-solving and critical thinking skills.
• Effective communication and interpersonal skills.
• Basic knowledge in Cloud Security/Monitoring is a bonus.

What you can expect

As a Senior Cyber Security Analyst, you will play a crucial role in the team’s daily operations involving threat monitoring and detection. Collaborating with a dynamic team, you will intake cybersecurity related requests from internal and external entities that require triage, remediation, or escalation.

What you will do

• Perform deep dives into suspicious security events by collating data from various sources, working across multiple GIS Control Teams, to determine if a critical system or data has been impacted.
• Must be able to identify, analyze and address problems to resolve issues whenever possible in way that minimizes negative impact and risk to the organization.
• Ability to work independently with initiatives and minimum supervision.
• Strong analytical skills/problem solving/conceptual thinking.
• Ability to work with Technical and Non-Technical business owners.
• Assist with internal projects and development efficiently.
• Must be comfortable in delivering messages across a wide spectrum of individuals having varying degrees of technical understanding.
• Must have strong leadership skills and qualities enabling collaboration with peers and various levels of management.
• Assist in supervision of teams and provide mentorship to junior analysts to equip them with basic skills needed during operation support.
• Actively participate and be involved in the evolution of process/procedure and tools used within the team.
• Learn and perform monitoring activities with the use of Cloud Technologies.
• Perform ad-hoc reporting and investigation as required.
• Perform Quality Assurance (QA) check against various queues.
• Willing to work weekend on a rotational shift basis.
• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.