Digital Director

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description Details:

Bank of America's Digital Payments' team is seeking a Digital Director to manage audit issues, controls, and metrics, for Digital Payment Products.

Responsibilities:

• Lead Audit Issues for Digital Payments Product(s), including creation of action plans, collaborating with product partners to deliver technology solutions, identifying and implementing new control reporting, and partnering closely with risk and audit partners to deliver issues with quality and on time.

• Manage Controls and Metrics for Digital Payments Product(s), including monthly metric tracking and reporting, proactively assessing risk in the processes and implementing control improvements, and developing and maintaining detailed metric / control procedures

• Ensure SPI processes owned by digital payments team(s) are effectively managed and monitored

• Partner closely with Product Partners, Legal, Risk, and Business Controls Partners to proactively mitigate risk

• Assess new and existing processes and ensure appropriate controls are in place to mitigate risk

Required Qualifications:

• Minimum 3 years of experience working in payments or related business

• Issues management, business controls, consulting, data, or finance experience

• Ability to evaluate complex information / data, identify trends, and recommend solutions

• Ability to efficiently calculate, track, and analyze key operational indicators on a regular basis

• Ability to juggle multiple competing priorities with different deadlines

• Proven ability to communicate complex topics to stakeholders at all levels, including senior executives.

• Lead with influence: Ability to influence and partner with technical and non-technical business teams to drive desired results.

• Collaborative team-player with high emotional intelligence.

• Self-motivation, self-direction, and the ability to manage priorities without sacrificing quality or timelines

Desired Qualifications:

• Executive Presence

Skills:

• Analytical Skills

• Attention to detail

• Organizational Skills

• Communication Skills

• Prioritization

• Business Acumen

• Decision Making

• Executive Presence

• Presentation Skills

Shift:

Hours Per Week: