Officer, Service Delivery Analyst – Payroll

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Responsibilities:

• Responsible for monthly payroll, termination processing and year end activities.
• Work with payroll vendor and internal/external auditors on payroll related matters
• Develop and maintain a positive working relationship with payroll vendors, benefits vendors, and HR community for in-scope countries
• Risk management, ensuring operations are compliant with local laws and regulations
• Prepare performance metrics for management & statutory reporting
• Prepare standard and ad-hoc reports, as required
• Participate in payroll system testing activities, and operations readiness activities
• Participate in global payroll projects and other HR initiatives as required

Requirements:

• Minimum of 3-5 years’ experience in a professional HR position with a minimum of 3 years in payroll capacity. Experience in financial industry would be an advantage.
• Knowledge of Asia payroll legislation
• Experience in accounting reporting would be an advantage
• Experience in SAP Payroll would be an advantage
• Team player, energetic and positive thinking, service-oriented and able to work in a highly dynamic and fast paced environment
• Client and customer service focused
• Ability to prioritize work and manage time effectively
• Ability to engage with multiple stakeholders at a level appropriate to their grade
• Ability to manage a high volume of work under tight service delivery deadlines