Global Payments Solutions Pay by Bank Product Manager

Job Description:

Job Title: Global Payments Solutions Pay by Bank Product Manager

Corporate Title: Vice President or Director

Location: London

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

London Location Overview

Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre.

Global Payments Solutions Group

Bank of America’s Global Payments Solutions (GPS) business is hiring. Our focus on combining cutting-edge technology with innovative solutions, means we consistently deliver exceptional results for our clients.

Do you want to be part of our award-winning team? We are proud to:

• Be a leading provider of treasury and cash management solutions

• Deliver for over 100,000+ clients globally, including over 73% of the Global Fortune 500

• Be at the forefront of delivering treasury solutions across all segments and all industries, from middle-market businesses to the world’s largest corporate and financial institutions

• Provide a personalised service for our clients, backed with high-tech for their liquidity management, payments and receipts, trade and supply chain finance and FX and commercial card services

We want to hear from you if you are:

• A highly-motivated individual

• Has a client-centric focus who can advocate on their behalf

• Can challenge the status quo

• Collaborate with peers as well as having the ability to influence the conversation with diverse points of view

• Innovative with forward-thinking ideas

Role Overview

As Product Manager, PayByBank, you will be spearheading the Bank’s effort to further commercialise its PayByBank offering as well as other innovative payments and receivables solutions.

Key role within our Payments and Receivables team. This opportunity offers autonomy for a product manager to own and set direction for the PayByBank key element of our EMEA payments infrastructure, and to interact with a wide range of stakeholders at different levels, including Sales, Technology, Operations, and Risk and Control functions.

Responsibilities

Responsibilities include, but are not limited to, the following: 

• Manage the regional PayByBank product offering, overseeing the product business case, client pipeline, development roadmap and go-to-market strategy.

• Manage additional innovative and emerging payment-related products and propositions as determined.

• Work with internal partners, clients, and external partners to identify opportunities to enhance the product offering, developing business plans and promoting the roadmap internally.

• Ensure delivery of high-quality go-to-market materials including presentations, pitch materials, internal guidelines, case studies, etc.

• Engage in management and oversight of external partner relationships supporting the delivery of the product suite.

• Co-own and develop a pipeline of prospects, assisting with qualification, pitching, solutioning, technical expertise and onboarding.

• Manage the product development pipeline, acting as a central player in development teams and projects.

• Collaborate closely with a range of internal partners including Sales, Operations, Technology, Compliance and Legal to deliver sustainable solutions.

What we are looking for

• Detailed knowledge and first-hand experience of marketing, selling, developing and/or managing PayByBank solutions.

• In-depth understanding of the related transaction banking environment including key Financial Institutions, technology providers, platforms, and external market forces.

• Knowledge of and experience in working with broader transaction banking products including payments, receivables and merchant services/acquiring.

• Broad understanding of system infrastructure, Application Programming Interfaces (APIs), payment platforms, marketing and EMEA payment schemes.

• Strong preference for experience in supporting and developing solutions in the large Corporate client space.

• Experience as a Product Manager or equivalent role.

• Extensive experience working with clients/end-users, including solutioning, pitching, consulting.

• An existing industry network and experience of participation in thought leadership and/or public affairs.

• Experience in business development, product innovation and/or technical product management.

• Understanding of product risk, governance, and compliance requirements.

Benefits of working at Bank of America

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum 

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.

• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.

• Access to an Employee Assistance Program for confidential support and help for everyday matters

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.