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Audit Manager, Global Payment Ops, Enterprise Transaction Svcs, Merchant Ops

Charlotte, North Carolina;

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for overseeing assigned areas of audit work acting as an Auditor-in-Charge (AIC), and executing on the audit strategy for Lines of Business (LOBs). Key responsibilities include driving risk-based auditing by defining scope and test procedures to evaluate the control environment in conformance with audit policies, assessing issues for business impact and recommending severity ratings, drafting audit reports, and managing business partner relationships. Job expectations include fostering an inclusive work environment, and mentoring team members.

Responsibilities:

  • Executes audit strategy for the sound application of risk-based auditing by defining audit scope and audit programs, and drafting audit reports leveraging automation and innovative methods in a timely and high-quality manner

  • Acts as Auditor-in-Charge (AIC) by overseeing audit testing and ensuring it is executed in a timely manner and conforms with quality standards, audit policies, and procedures

  • Assesses impacts to business processes, controls, and strategies to provide recommendations on severity ratings and escalate broad themes or trends accordingly based on existing business knowledge

  • Exercises intellectual curiosity and judgment to effectively influence and challenge management to improve the control environment and drive continuous improvements on audit

  • Oversees a team of associates and provides day-to-day mentoring and guidance and fosters an inclusive work environment

  • Maintains business partner relationships, primarily with line management, to develop business knowledge

  • Exercises sound knowledge of product, business, and technical expertise to effectively challenge management to improve the control environment

Required Qualifications:

  • 7+ years of experience in Audit, Business Control, Finance, Compliance, Risk or other related experience

  • Excellent project management, interpersonal, oral and written communication skills; strong attention to detail and accuracy

  • Exceptional analytical and critical thinking abilities; Able to develop and convey a point of view

  • Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude. Able to thrive in a dynamic team environment

  • Highly motivated self-starter with ability to multitask and complete assignments within time constraints and deadlines. Individual with desire to learn and teach others, high energy, positive attitude

  • Creative thinker who can map out creative solutions and lead their implementation.

  • Strong organizational skills and attention to detail with dedication to superior service.

  • PC proficiency, including spreadsheet, word processing and presentation software applications

  • Strong communication skills (written and verbal) 

  • Able to travel as needed

Desired Qualifications:

  • Master's Degree or Advanced degree or certifications (CPA, CIA, CISA, etc.)

  • Strong presentation skills

  • Experience with Data Analysis Tools (Tableau, SAS, SQL)

Skills:

  • Analytical Thinking

  • Audit Planning

  • Internal Audit Review

  • Issue Management

  • Risk Management

  • Business Acumen

  • Coaching

  • Project Management

  • Relationship Building

  • Written Communications

  • Attention to Detail

  • Automation

  • Critical Thinking

  • Technical Documentation

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - CT - East Hartford - 101 E River Dr - One Riverview Square (CT2550), US - CT - Stamford - 600 Washington Blvd (CT2561), US - RI - Providence - 1 Financial Plaza (RI1537)

Pay and benefits information

Pay range

$115,600.00 - $157,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Learn more about this role

Full time

JR-24045691

Manages People: No

Travel: Yes, 10% of the time

Connecticut pay and benefits information

Connecticut pay range:

$115,600.00 - $157,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Rhode Island pay and benefits information

Rhode Island pay range:

$115,600.00 - $157,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.