Team Leader

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

The Global Financial Crimes Compliance (GFC) Investigator performs end-to-end investigations across one or more lines of business relevant to the Investigators specific area of responsibility. In the investigative role, the Investigator conducts routine to complex investigations, including money laundering, or terrorist financing. 

Job Description

Lead the team with strong focus on effectiveness & timelines to enable the business to meet regulatory report requirements. This role would require partnership with GFC Risk Management, front line units or other stakeholders to resolve investigations. Implement controls to ensure cases meet or exceed closure and quality metrics, reporting facts of the investigation to assist in identifying potential operational or compliance risks, and completing Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement. The role will involve working extensively with multiple stakeholders for seamless operational delivery.

Responsibilities

• Adherence to the SLA & other performance metric targets
• Employee Performance Management
• Data Management & Analysis
• Subject matter expertise in process
• Create and maintain key process documents
• Drive process improvement in the process
• Headcount forecasting and management
• Drive Employee Engagement activities
• Execute on Adhoc initiatives/projects
• Manage appraisal, attendance, retention management and other day-to-day administrative jobs
• Partners with GFC Management, front line units (“FLU”) or other stakeholders to resolve investigations.
• Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

Job Title

Senior Manager

Education

Bachelor’s degree

Certifications : CAMS (Certified Anti-Money Laundering Specialist) Preferred

Experience Range

• Minimum Years Business & Functional Experience: >10 Years
• People Manager Experience – Min 5 Years
• Minimum one year experience with AML, Risk, or Compliance experience and/or knowledge of financial crimes typologies; financial services, investigative service, or law enforcement

Foundational skills

• Leadership
• BSA knowledge relative to AML
• Proficiency in Microsoft Excel / data analytics
• Strong analytical and problem-solving skills
• Strong attention to detail
• Excellent writing skills, with experience writing in a concise and understandable format
• Determine whether activity should be escalated for further review based on alert reviews.
• Ability to decision whether suspicious activity reports (SARs) should be filed based on case investigations.

Desired skills

• Additional Technical/Functional Experience (e.g. Industry type): Financial Services and/or related government entity
• Certifications: ACAMS – Association of Certified Anti-Money Laundering Specialists
• Knowledge related to retail and/or institutional brokerage products and services and applicable compliance rules and regulations
• Correspondent Banking
• Interaction with Front Line Units & Customers/Clients
• Willing to work on rotational shifts

Work Timings

12:30 – 21:30

Job Location

GIFT City, Gandhinagar