Product Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for assisting with market research and competitor analysis to help inform product pricing and enhancements to product offerings. Key responsibilities include performing routine research, coordination and maintenance of required routines and governance documentation, and supporting the execution of product management processes and plans. Job expectations include conducting detailed and thorough research and analysis, ensuring all administrative routines and documentation support product management efforts as defined by Senior Product Specialists.

Responsibilities:

• Assist with daily pricing changes for mortgage and home equity, such as but not limited to rate changes, adjustment, indexes and margins
• Receive change requests where you manipulate the data to fit the systems, uploading data
• Quality control of data and information
• Pre-production checks, Post Production checks
• Ongoing monitoring of pricing
• Supports Senior Product Specialists with comprehensive research to inform future strategies, including opportunities for product enhancements or product pricing
• Owns coordination of all required and supporting routines, documentation and processes related to management of offering or product
• Supports research and delivery of information on product trends to sales and marketing teams leveraging knowledge of product functionality, marketplace trends, and the competitive landscape
• Assists with the maintenance of product financials, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit margins
• Identifies opportunities to streamline processes and governance documentation

Required Qualifications:

• Intermediate or above skill level with Excel

• 1+ years of experience with mortgage pricing

Desired Qualifications:

• Knowledge of multiple systems - Ifulfill, ACAPS, IOriginate
• Multi-Tasking

Skills:

• Administrative Services
• Attention to Detail
• Collaboration
• Oral Communications
• Process Management
• Business Analytics
• Continuous Improvement
• Problem Solving
• Quality Assurance
• Written Communications
• Critical Thinking
• Data Governance
• Product Management
• Reporting
• Strategic Thinking

Shift:

Hours Per Week: