Assistant Vice President - Operations Team Leader - Payments Operations

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
 

Major Responsibilities:

• Supervises and coordinates incoming and outgoing payments with BACI and obtains documentation as applicable/handles related queries
• Approves EPCS and PDDTS transactions and funds Partner bank accounts
• Handles outstanding items in Due From Accounts, Suspense items and holdovers items with Reconciliation Team
• Manages GLFX, CTR Reports and Certifications of Inward Remittances
• Coordinates with BACI investigation Team non-receipt of payment instructions
• Notifies  Client Servicing Team for rejected/returned payments
• Reviews AOC referred transactions and various reports for the Group
• Initiates, maintains and enhances communications with other business units and other appropriate line areas.  Acts as one of Operations’ client links to respond to client demands in a timely manner. 
• Reviews regulatory and compliance issues and modifies affected procedures / reports accordingly.
• Acts as back-up officer in Operations.
• Reviews and monitors Service Level Agreements to ensure compliance and quality of service.
• Ensures that an updated contingency plan is in place and tested for effectiveness.
• Adheres to written policies and procedures and continuously improve work processes.

Other Dimensions:

• Handles Payments –related Reports
• Broad knowledge of product lines managed as well as related regulatory requirements, systems, internal accounting and control and BAC procedures.
• Managerial skills.