Configuration Engineer - AVP

Job Description:

Job Description:

Company Profile: Bank of America

Bank of America is one of the world's largest financial institutions - serving individual consumers, small and middle market businesses, and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. The company provides unmatched convenience in the United States, serving more than 59 million consumer and small business relationships with more than 6,100 retail banking offices, more than 18,000 ATMs and award-winning online banking with more than 25 million active users. Bank of America offers industry leading support to more than 4 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients in more than 150 countries and has relationships with 99 percent of the U.S. Fortune 500 companies and 83 percent of the Fortune Global 500. Bank of America Corporation stock (NYSE: BAC) is a component of the Dow Jones Industrial Average and is listed on the New York Stock Exchange.

Process Overview

MRCP – Initiative Management Team is accountable for the improvement, configuration, and execution of processes in support of Performance Plan objectives within or across lines of business with a strong focus on long-term strategic goals. Ensures full integration of all process and linkage to best practices. Accountable for the achievement of breakthrough productivity, customer satisfaction and continuous process improvements. Works closely with the business executive or deployment champions for successful implementation of

Job Description

This is an Individual Contributor Business Analyst role. The candidate will be working on different Initiatives driving workflow automation opportunities across Business Streams via understanding Current/Target state, process assessment templates and responsible for Configuring & designing the target state to help streamline BAU Ops processes and drive efficiencies in the team. The candidate will be expected to have a good grasp on business needs and domain knowledge in Financial Markets Operations across various products. The candidate should preferably have a prior experience as a solution designer on financial product/platforms. The candidate should be able to think out of the box to help identify best and feasible automation solution for business within the realms of supported product capabilities, strategy, and architecture.

Responsibilities*:

• The Candidate will be working on the workflow automation projects that requires to gain in-depth understanding of the current /target workflow and figure out the best feasible solution that helps transition from Existing to Target state (New) workflow.
• Accountable to analyze and provide solutions/workarounds to business for any issues in product during the implementation stages
• Individual should be self-driven, collaborate independently with various stakeholders to drive a use case through various project lifecycle.
• Accountable for the improvement, configuration, and execution of processes in support of Performance Plan objectives within or across lines of business
• Focus is on long-term strategic goals. Ensures full integration of all process and linkage to best practices.
• Communication skills will be heavily utilized in forming and communicating with various Ops team, LOB Leadership team and gaining stakeholder buy-in
• Document configuration templates during various phases of the migration/transition of the workflow
• Managing End to end journey of allocated Use Cases for approval through full project life cycle from Configuration, Deployment and Validation

• Ability to meet daily deadlines, Flexible and willing to accept a change in priorities, as necessary.

Mandatory skills*:

• BA/ Solution designer experience of working on a financial product/Platform.
• Good technical understating in terms of how products function.
• Good analytical and debugging skills. Strong attention to details
• Ability to work independently and multi-task effectively.
• Flexible in work timings to meet business needs.
• Excellent Communication skills - written and verbal.
• Good Working knowledge of Banking Operations/ financial services
• Team Player & Good business judgement for risk/reward trade offs

Educational Requirements

• Qualification: Education*: B. TECH/M.B.A/M. Tech with domain experience across various products in Markets/ Banking/ Payments 
• Certifications if any: CBAP
• Experience:  16 - 18 years strong proven experience in performing solution designing/business analysis/definition to support large transformation projects/products and business change

Desired skills*:  

• Knowledge of workflow processes and tools
• High-level knowledge of Agile methodologies; familiarity with JIRA a plus
• Change management or project management experience preferred.
• Comfortable navigating ambiguous situations
• Proficient in Visio and BPMN methodology.
• Enthusiastic, energetic, determined, and positive – especially under pressure

Work Timings – 12:00 PM till 09:00 PM