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Global Financial Crimes Sr. Investigator

Charlotte, North Carolina;

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented.

The Senior Global Financial Crimes (“GFC”) Investigator, under broad supervision, partners with investigators to ensure investigative procedures are followed and quality standards are maintained. The Senior GFC Investigator is a subject matter expert (“SME”) in the financial crimes area and is responsible for approving recommendations by the GFC Investigator to file or not to file a Suspicious Activity Report (“SAR”) as a result of a completed investigation. The Senior GFC Investigator will be relied upon to direct their attention to completing investigations reviews, managing risk, while ensuring cases meet or exceed closure and quality metrics, reporting facts of the investigation to assist in identifying potential operational or compliance risks, and completing Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement. This role may partner with GFCC Risk Management, front line units or other stakeholders to resolve investigations.

Responsibilities:

  • Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics

  • Reviews Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement

  • Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations

  • Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

  • Delivering 2nd line risk management by conducting routine investigations reviews involving for the Consumer line of business.

  • Reviewing all cases completed by the team to ensure a thorough and accurate assessment of risk. 

  • Providing coaching and input to GFC investigators on work product to improve quality and ensure all cases are sufficiently investigated and findings adequately documented.

  • Ensuring accuracy and quality of case investigations and documented findings.

  • Communicating case returns/ risk in a timely and efficient manner.

  • Analyzing the facts presented by the investigator, reviews investigator recommendations, and makes the determination of whether a SAR and/or state report should be filed, as well as the future disposition of the client’s relationships/accounts. 

  • Participating in the onboarding supporting and mentoring of investigators.

  • Participating in the case assignment process to distribute work across investigative teams in consideration team capacity and optimal performance.

  • Supporting the identification of improvements to the investigations and case assignment processes to enhance the effectiveness and efficiency of the investigative procedures.

Required Qualifications:

  • Minimum of five years of relevant experience

  • 1+ years of AML/Compliance experience and or knowledge of AML typologies

  • 1+ years of investment experience/work or good knowledge of investments/securities products and services.

  • Prior anti-money laundering / financial crimes investigation experience in a financial institution or government position.

  • Strong and effective verbal and written communication/skills.

  • Proficiency in Microsoft Excel.

  • Self-starter capable of analyzing and reporting independently.

  • Keen eye for detail.

  • Prior experience and knowledge of investments and securities

  • Bachelor’s or equivalent work experience

Desired Qualifications:

  • Bachelor's Degree in related field

  • Experience in financial services and/or a related government entity

  • Additional Technical/Functional Experience (e.g. Industry type): Financial Services and/or related government entity

  • Certified Anti-Money Laundering Specialist (CAMS)

Skills:

  • Coaching

  • Fraud Management

  • Quality Assurance

  • Regulatory Compliance

  • Investigation Management

  • Policies, Procedures, and Guidelines Management

  • Risk Management

  • Issue Management

  • Reporting

  • Written Communications

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Pay and benefits information

Pay range

$90,000.00 - $105,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Learn more about this role

Full time

JR-24038255

Manages People: No

Travel: No

New York pay and benefits information

New York pay range:

$90,000.00 - $105,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.