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Market Support Analyst-Settlements Global Operations

Charlotte, North Carolina

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

Responsibilities:

  • Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms
  • Ensures transactions are completed in an accurate and timely manner
  • Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
  • Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs
  • Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks
  • Performs tasks accurately during high volume periods in a team environment
  • Identifies and flags potential risks in a timely manner
  • Primary responsibility is the settlement of transactions in DTCC (a US Securities Depository), in both physical and book entry form. 
  •  Daily work will include resolution of settlement issues, fail management, responding to internal and external phone/email inquiries, and assisting with various types of exception. 
  • A variety of systems (internal and external), both web-based and mainframe in the course of your day.  

Required Skills:

•  Ability to manage escalations and solve complex settlement issues

•  Solid oral & written communication skills

•  Detail oriented & have the ability to meet tight deadlines

•  Ability to multitask in a high volume/fast paced environment

•  Ability to learn and understand FINRA, SEC and other Regulatory rules

•  Able to work as late as 6:00pm as needed

Desired Skills:

•  Knowledge of trade lifecycle or stock market

•  Strong motivation to succeed

•  Understanding of Risk & Control issues

•  Ability to independently manage small and medium sized projects

•  Strong Excel skills

•  1-2 years related brokerage operations experience 

Skills:

  • Collaboration
  • Customer and Client Focus
  • Oral Communications
  • Prioritization
  • Active Listening
  • Adaptability
  • Business Acumen
  • Client Management
  • Data Collection and Entry

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-24037889

Manages People: Yes

Travel: No

Street Address

Primary Location:
100 N TRYON ST, NC, Charlotte, 28255