Consultant Systems/Software QA

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
Key individual contributor to Quality Assurance (QA) project teams within T&O and/or lines of business. Works with project teams to ensure standard quality practices/processes are followed and/or design and execute test plans and procedures for acceptance testing of new or modified applications and/or systems in an environment of diverse development platforms, computing environments, software, hardware technology and tools, etc. May provide guidance in the creation of standard test environments, tests plans, and test scripts. May prepares and conduct acceptance testing of new or modified applications and systems. Analyzes, designs, documents new or modified QA procedures and standards and assists in the development and implementation of QA metrics for assessing the quality of delivered applications and information systems. May modify automated testing systems and tools for procedural or standard changes. Provides training and guidance to less experience QA analysts. Provide resolution to an assortment of problems complex in scope, related to Quality Assurance projects. Typically requires 5-7 years of applicable experience.

Skills:

• Agile Practices
• Project Management
• Quality Assurance
• Test Engineering
• Usability Testing
• Adaptability
• Attention to Detail
• Innovative Thinking
• Risk Management
• Written Communications
• Business Acumen
• Collaboration
• Oral Communications
• Presentation Skills
• Recording/Organizing Information

Line of Business Job Description:

This candidate will support the Quality Assurance team in mitigating risk across the Global Banking & Global Markets Anti-Money Laundering (GBAM AML) organization and program. The position is within Quality Assurance organization. Provide support for monthly control execution within a LOB and directly supports execution and management of the ILQA Program through various initiatives to drive process improvements and control performance sustainability.

This role requires a strong operational risk and compliance background, Risk Framework (QA Standard) knowledge, understanding of AML requirements and testing across multiple Jurisdiction. Acts as an ambassador of the risk culture and will support testing inspections, control oversight and execution.

Responsibilities may include:

• Conduct or coordinate quality Inspection reviews to ensure associate performance and control effectiveness
• Execute Quality Assurance activities including control execution, case assignment, and results reporting in a timely manner
• Support initiatives to enhance Quality Assurance program success
• Provide support on Regulatory Exams, Internal Audits and other Monitoring & Inspection reviews
• Capture data and information relevant to inspection metrics to support governance activities for dashboard reporting

​Required Skills:

• 2 or more years in one or more of the following areas: Quality Control/Assurance Testing, Process Risk Control (PRC), Risk Control Self-Assessment (RCSA), Internal audit, Risk management, Process improvement, Compliance, Front line control role, or similar business control experience
• Ability to critically think and problem solve when escalations arise
• Strong communication abilities, organizational skills, and attention to detail
• Strong research and analytical skills – Ability to prioritize effectively, a self-starter, organized, capable of performing work independently with minimal direction.
• Proficient computer/software skills - Experience with Microsoft Word, Excel, Power Point, Outlook, SharePoint, etc.

Desired Skills:

• ACAMS Certification
• KYC/CIP/CDD knowledge or experience
• Working knowledge of Risk, Quality Control/Assurance Framework
• Knowledge or experience with Anti-money Laundering concepts/regulations
• Previous work experience in one or more of the following areas: risk, compliance, audit, operations and/or controls
• Foundational knowledge of general bank policies, specific to data and privacy
• Bachelor’s degree in related field or equivalent work experience

Shift:

Hours Per Week: