Assistant Manager

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview:

Partnering with stakeholders across the organization to oversee the development and use of Fraud Authorization and claim data systems and discover ways to organize, store and analyze data / metadata for fraud life cycle as efficiently as possible. Identify, assess and communicate potential data quality issues in the way data is collected, stored and used.

Job Description :

Experienced analytical professional to join our team as a Data Management/Quality Analyst. In this role you will be responsible for overseeing the development and use of our Fraud Authorization and claim data systems. For this position, strong understanding of data processing and data analytics are necessary. In addition, the role requires strong written and verbal communications skills as the expectation is to communicate and influence both vertically and horizontally within organization.

Responsibilities:

Some tasks that this role may be responsible for include (but are not limited to):

• Develop and implement procedures for effective data management
• Formulate techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data
• Monitor and evaluate information and data systems that could affect analytical results
• Analyze, query and manipulate data according to defined business rules and procedures
• Prepare detailed reports for management and other departments by analyzing and interpreting data
• Create rules and procedures for sharing data
• Coordinate/manage internal and external audits (manage deliverables, discussions and potential findings)
• Develop, implement and validate established action plans for all issue types (audit, risk, compliance, self-identified, etc.)
• Develop data management strategies on an ongoing basis

Requirements:

Foundational Skills:

• 4+ years of data management/data quality experience
• Strong written and verbal communications skills
• Highly organized with strong project/time management skills
• Ability to balance intersecting priorities and to work independently with minimal supervision
• Ability to think critically and solve problems when roadblocks arise
• Ability to navigate complex and ambiguous environment
• Executive presence, must be able to partner and influence across all levels of

the organization

• Knowledge of reporting and visualization tools such as Tableau etc
• Intermediate to advanced knowledge of SAS and SQL

Desired Skills:

• Excellent understanding of data administration and management functions
• Proven track record of dealing with large amounts of data
• Ability to pull data from multiple sources and to generate meaningful insights

Education / Certification:

• Bachelor’s degree is desired, preferably in a quantitative discipline such as mathematics, statistics, engineering, computer science. Post graduate degree is a plus
• Technical certifications in SAS, SQL preferred
• Reporting and visualization certificate/training is a plus

Experience:

• 4+ years of relevant experience
• U.S financial services experience preferable
• Understanding of business domains like Fraud/Claims/Compliance/Risk
• SAS, SQL and any visualization tool like Tableau etc.

Work Timings: 11:30 AM to 8:30 PM, 12:30 PM to 9:30 PM

Job Location: Mumbai / Hyderabad / Gift