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Job Description:
Job Title: CashPro & Technical Senior Service Advisor
Corporate Title: Up to Vice President
Location: Bromley
Company Overview:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Role Description:
Our Global Technology & Operations division seeks a professional CashPro & Technical Senior Service Advisor to join their team in Bromley. As CashPro & Technical Service Advisor you will support the on-boarding of client treasury products, and interact with corporate clients providing telephone, email, and live chat support throughout the EMEA region as well as under a Follow the Sun approach within a global Technical Services environment.
Ideally you will have some client facing technical support experience, preferably gained within financial services. Due to our global client base this is a role with enormous potential for someone who is fluent in English & any additional languages such as Spanish, French, German, Italian or Dutch are a bonus. This is a unique opportunity to join a dynamic, supportive team, with access to ongoing training and opportunities for career development.
Responsibilities:
What we are looking for:
Skills that will help (optional):
Benefits of working at Bank of America
UK
Bank of America
Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
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