Operations Representative, Cash Management (Payments) Service, Global Operations

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This role is responsible for FCY payment processing as maker, need strictly follow internal policy and relevant regulations.  Closely work with supervisors and teammates to ensure smooth BAU and operation compliance.

Responsibilities:

• Process FCY domestic and cross border payment, includes system processing and compliance document checking.
• Process FX conversion from FCY to LCY, includes system processing and compliance document check.
• Engage in special case discussion with internal stakeholders and external clients.
• Handle payment investigation and post monitoring.
• Reconciliation of internal and nostro accounts.
• Follow up case investigation if any regulator survey/inquiries.
• Prepare regulatory report data.
• Other ad-hoc tasks, system health check etc.

Skills:

• Bachelor degree;
• At least 2 years working experience in handling FCY payment operation.
• Good sense of risk control.
• Detail-oriented and high sense of responsibility.
• Good communication skills
• Good command of English, both written and spoken.
• Good office skills, eg. Excel etc. Database skill is preferred.