Business Support Manager

Job Description:

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Manages diverse administrative functions, usually for a very large, complex department or business unit. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication; may consult with senior management to define and manage projects that encompass and impact many associates. Requires a thorough knowledge of the department or business unit's functional area or products; working knowledge of general bank policies, programs and procedures and financial/accounting practices; may have full management responsibility over a team or may manage one level of managers.

Responsibilities:

• Govern and manage Enterprise Credit procedures for select Lines of Business
• Partner with key contacts within the organization to develop new procedures as needed
• Help facilitate monthly Procedure Council meetings
• Partner with Enterprise Credit Risk on Credit Policy and other initiatives
• Support Portfolio Underwriting Variance (PUV) Framework
• Participate in various Enterprise Credit COO initiatives as needed
• Represent organization on various forums and meetings

Skills:

• Problem Solving
• Project Management
• Excellent Communication
• Leadership
• Analytical Thinking
• Decision Making
• Governance Processes
• Process Improvement
• Business Continuity

Required Qualifications:

• 3-5 years of experience in business support, credit, or risk management roles
• Proficient in Microsoft Office Suite (Excel, PowerPoint)
• Ability to build relationships across multiple business and/or business partners
• Effective verbal and written communication skill
• Excellent time management skills with ability to manage and prioritize competing priorities
• Critical thinking skills
• Attention to detail
• Strong team player, proven effectiveness in fast-paced, demanding, client-driven environment

Desired Qualifications:

• Experience in credit underwriting (either directly or in support role)
• Self-starter with ability to work independently
• Strong presentation skills
• Ability to effectively communicate across multiple organizational levels and functions
• Bachelors Degree preferred or equivalent experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NY - New York - 767 5th Ave - BANK OF AMERICA 5TH AVENUE BLDG (NY1003)

Pay and benefits information

Pay range

$80,000.00 - $105,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.