Global Financial Crimes Manager - Quality Assurance Manager for GFC Program & Policy Oversight

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for executing substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include working directly or through compliance officers for the Front Line Units (FLUs) and Control Functions (CFs) to complete compliance, policy, operational/fraud risk management requirements.

The position of Global Financial Crimes Quality Assurance Manager with the GFC Program and Policy Oversight team will design, implement and manage the Global Financial Crimes quality assurance program.

Additional activities include but not limited to:

• Will lead remediation of regulatory findings and issues, manage and execute functional requirements, ensure adherence to internal/external regulations, and monitor program efficiency. 

• Leads action plans for Issues related to GFC Quality Assurance and other issues as applicable.

  ​Will conduct a target state analysis and related gap assessment to identify actions needed to enhance the GFC Quality Assurance program and will document and execute plans to implement enhancements.

• Serves as liaison with GCOR for GFC Quality Assurance matters.

• Leads engagement with GFC leaders and stakeholders (US and non-US) for GFC Quality Assurance requirements.

• Owns and maintains Standard Operating Procedures.

Responsibilities:

• Advises and directs the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed

• Produces and/or oversees independent financial crimes risk management reporting to Global Compliance & Operational Risk (GC&OR) Senior Leaders and FLU/CF Senior Leaders

• Monitors the changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed

• Participates in industry forums and monitors regulatory expectations, emerging legislation and regulation, political scrutiny, litigation and key influencers to identify and mitigate emerging risks

• Escalates financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees

• Identifies, aggregates, reports, escalates, inspects, and challenges the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes

• Reviews and challenges internal and external operational loss events, including the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately.

Required Qualifications

• 7 or more years of relevant work experience in Financial Services or Government entity

• Education requirement: Bachelor degree in relevant area or Equivalent experience

• Demonstrated ability to handle multiple projects in a dynamic environment and global team setting 

• Ability to give clear direction and help prioritize activities for the team 

• Strong Written and Oral Communications 

• Strong personal drive, attention to detail, individual initiative, a sense of urgency and responsiveness, with a desire to grow, learn and take on increasing levels of responsibility 

• Must be a self-motivated, critical thinker who is comfortable and effective working with varying levels of guidance 

• Understanding of Global Payment Services products and processes 

Skills:

• Critical Thinking

• Monitoring, Surveillance, and Testing

• Regulatory Compliance

• Risk Management

• Coaching

• Issue Management

• Policies, Procedures, and Guidelines Management

• Strategy Planning and Development

• Written Communications

• External Resource Management

• Reporting

• Talent Development

Shift:

Hours Per Week: