Manager

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

The Team is responsible for managing production reports for the Consumer and Small Business Card portfolios as well as developing new reporting that leverages the latest BI Tools, including Micro Strategy and Tableau. The team responds to numerous business inquiries and provides reporting and analytics to support payment, acquisition, and affinity.

Analysts work closely with their business partners to capture requirements and then create the report design utilizing tools such as SAS or Teradata SQL to prepare the ETL, develop the code and test the report before moving it into production.

The team leverages a best-in-class web-based tool that supports the report development process by automating the workflow, tracking progress, and sending notifications to the Line of Business to keep them informed of progress. The tool also stores critical process documentation, including desktops and metadata.

Job Description*

The analyst will be responsible for end-to-end report development across various lines of business. This position requires a strong command of various data mining and advanced analytical techniques to produce user friendly analytical and reporting solutions

Responsibilities*

Work with business partners of various management levels across a broad spectrum of areas to translate high level business requirements into technical data requirements

Develop efficient queries using SQL query language

Complete validation routines to ensure accuracy prior to publishing or automating reports

Document and share results on the report build (track feedback and requirements through development, user acceptance testing and production)

Leverage Tableau or Micro Strategy to build reports, dashboards, and visualizations that align to the business case requirements

Resolve production issues and conduct data exploration as business requirements change and communicate resolution timelines to impacted business partners

Process Documentation to track all reports (development workflow, desktop, metadata and metrics)

Requirements*

Education*

Computer Graduate / Post Graduate

Certifications If Any

Experience Range*

 5-7 years

 Foundational skills*

Teradata SQL, SAS, Unix Script Language like bash, Schedulers (Autosys/JAMS)

 Desired skills

MicroStrategy

Tableau

Work Timings*

12:30-21:30

Job Location*

Mumbai/ Hyderabad