CSS-Onboarding Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for performing Know Your Customer (KYC) and customer due diligence activities for commercial client onboarding and account opening procedures. Key responsibilities include ensuring timely completion and accuracy of policy and regulatory requirements related to Anti-Money Laundering (AML), money services businesses, other high-risk indicators or industries, and related KYC activities and engaging with clients and internal partners on timing and required deliverables to complete the onboarding and account opening process.

Responsibilities:

• Demonstrates ownership and accountability on executing the AML/KYC onboarding processes and procedures while identifying potential operational and control gaps and the implementation of Treasury account openings.
  • Educates and raise awareness to clients and internal partners on the AML/KYC onboarding and account opening process
  • Proactively engages in client conversations to educate client contact on timing, required deliverables to complete onboarding process
  • Supports Customer Due Diligence processes, ensuring timely completion and accuracy of policy and regulatory requirements related to Anti-Money Laundering (AML), money services businesses, other high-risk indicators or industries, and related KYC activities

Required Skills:

• Bachelor Degree preferred
• Experience with KYC/AML due diligence process including appropriate identification and escalation of risks
• Experience with Treasury Product and Solutions 
• Client-facing experience and proven problem solving skills
• Strong aptitude for strategic and critical thinking with the ability to connect analytical work to the client needs and strategic objectives; client focused
• Strong business and financial acumen; familiarity with Global Commercial Banking
• Proven organizational skills and ability to execute tasks and projects independently
• Efficiently able to meet deadlines while balancing competing demands of multiple internal partners
• Must demonstrate strong interpersonal, collaboration and communication skills
• Proficiency with Microsoft programs including Word, Excel, PowerPoint, SharePoint , and Outlook; advanced Excel skills a plus and Tableau reporting knowledge

Desired Skills:

• CAMs Certified
• Project management/process coordination experience
• IDS, IMPACS, CAPS, APX, Navigator, ECF, BOSS/FAST, Document Direct
• Ability to interpret bank standard legal documentation
• Strong Treasury Product and DDA/TM platform knowledge ideal

Skills:

• Account Management
• Attention to Detail
• Problem Solving
• Process Effectiveness
• Project Management
• Customer and Client Focus
• Decision Making
• Due Diligence
• Prioritization
• Written Communications

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

Hours Per Week: