Regional Threat Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
Manages a regional team or programs responsible for or related to physical security, life safety, threat management, technical security, or intelligence analysis. Ensures consistent application of professional best practices in administering these programs. Plans and organizes resources to achieve the group's goals and objectives. Coordinates the identification and reporting of significant issues and develops recommendations to senior management to protect the company's people, assets and brand. Maintains close business relationships with all lines of business in the region, ensuring roles and responsibilities are clearly understood and issues/concerns are escalated appropriately. May be an experienced Protective Services Manager that is responsible for overseeing large-scale programs or key business partner relationships on behalf of the Protective Services organization. May also directly support the SOACC Intelligence & Analysis Director and manage a team of analysts for a large geographical area. Provides solutions to highly complex security problems having long range impact. Manages major projects, or segments of complex functions. Administers the Intelligence & Analysis team, providing education, awareness, implementation, and incident response. Ensures compliance with the Federal Bank Protection Act and other applicable federal, state and local regulations, laws and ordinances. Develops and maintains effective, active working relationships with primary clients, strategic business partners and team members and actively fosters an environment of teamwork. Provides leadership, directly or through influence, to meet all objectives of the Intelligence & Analysis program and to address unplanned events. Works closely with law enforcement, and industry counterparts to proactively pool resources, and share intelligence. Has demonstrated experience in analytical thinking/problem solving and has superior writing and communication skills and strong time management, organization, and decision making ability. Works to formulate habitual and proactive reporting, briefings and assessments for management and/or internal customers, maintaining the focus of products on the realized or potential impact to BAC Associates, facilities, or operations. Skilled in performing a variety of duties, often changing from one task to another varying in nature depending on workload. Is on-call 24/7 to support the team as needed during crisis/security related events.

Skills:

• Crisis Management
• Critical Thinking
• Customer and Client Focus
• Decision Making
• Risk Management
• Facilities Management
• Facility Security Management
• Issue Management
• Policies, Procedures, and Guidelines Management
• Stakeholder Management
• Analytical Thinking
• Business Operations Management
• Executive Presence
• Problem Solving
• Strategic Thinking

Regional Threat Managers identify, assess, and manage incidents of workplace violence for a large geographical area.  Provide solutions to highly complex problems having long range impact.  Engage in challenging and sensitive issues requiring an understanding of human behavior, and de-escalates volatile situations with empathy and compassion.  Provide education, awareness, implementation, and incident response for their perspective area of responsibility.  Understanding behavioral threat assessment, recognize warning signs of potential future violence and develop sound mitigation strategies. Ensure compliance with the bank’s policies around acceptable behavior in the workplace and have familiarity with other applicable federal, state and local regulations, laws and ordinances.  Develop and maintain effective, active working relationships with primary clients, strategic business partners and team members and actively fosters an environment of teamwork.  Provide leadership to business partners in fast paced, stressful situations.  Work independently and have the ability to make rapid, sound decisions. Document investigative results in an articulate manner that justifies and supports decision making.  Meets all objectives of the corporate security program and addresses any unplanned events.

Responsibilities:

• Conduct behavioral threat assessments and assist in developing mitigation plans
• Work with cross-functional teams to prevent instances of workplace violence
• Write comprehensive reports detailing investigative findings
• Comfortable with critical decision making in fast paced and uncertain situations
• Deliver effective, clear and concise communication
• Provide trainings to employees and business partners regarding workplace violence prevention
• On-call 24/7 to support the team as needed during crisis/security related events.

Required Qualifications:

• Must have at least 10+ yrs combined of prior threat management experience, military, law enforcement, mental health, or human resources background.
• Prior management in handling Workplace Violence Prevention and how to manage threats of violence
• Understand complex investigative processes
• Strong interview skills
• Basic knowledge of human behavior and mental health concerns
• Strong public speaking skills and the ability to provide educational information to large audiences
• Strong Computer Skills – Word, Excel, PowerPoint
• Bachelor’s Degree or equivalent work experience

Desired Qualifications:

• Member of Association of Threat Assessment Professionals (ATAP)
• Has or ability to obtain the ATAP Certified Threat Manager (CTM)
• Familiarity with structured professional judgement tools

Shift:

Hours Per Week: