Officer, Operations Team Lead - Cash Management Services (Payments)

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Payment Operations department under Global Treasury & Merchant Operations - Thailand (GTMO) is looking for an Operations Team Lead to join our payment Operations team of 11 staffs handling payment processing both local and cross border payment. The position is full-time, we would prefer enthusiastic candidates who have experience, flexibility, eager for opportunities to learn and grow.

Responsibilities:

• Handle Cross Border Payment mainly inward remittance for day-to-day processes.
• Backup outward remittance for day-to-day processes.
• Review supporting document as required by BOT exchange control regulation.
• Perform investigation related to inward or outward remittance transaction.
• Perform daily report as a Maker on Regulatory Report related to FX transactions.
• Handle documentation to certify incoming fund.
• Coordinate with relevant stakeholders i.e. Client Service, Trader, processing team who processes the payment for Thailand Operations.
• Escalate to the team in case that there will be any possible issue or risk involved in the process or day-to-day transaction.
• Support several relevant payment projects/ initiatives and UAT testing as required/ assigned by supervisor.

Skills:

• BA degree in Business Administration or equivalent qualifications
• Good interpersonal and communication skills in Thai and English, both written and oral and strong team player
• Computer literate in Microsoft Word, Excel and Power Point
• Good knowledge in international payment system and Bank of Thailand Exchange Control is a must.
• Willing to learn and work in a flexible environment, adapts to change and expandable
• 3-5 year experience in a similar position is an advantage.