Internal Enterprise Investigator

Job Description:

Job Title: Internal Enterprise Investigator

Location: London or Chester

Corporate Title: Up to Vice President

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

The Team:

The GBAM Investigations team is a 6-person team spread across the U.S., EMEA, and APAC to support investigations of internal employee fraud, misconduct, and abuse across the Global Banking, Global Markets, Global Technology, Operations and Enterprise Functions lines of business.

Role Overview:

This role is responsible for the investigation of internal employee fraud, misconduct, and abuse (includes vendors/contractors). Key responsibilities include ensuring thorough, timely investigations with consistent application of internal enterprise investigation (IEI) practices and ensuring significant investigative issues and/or trends are identified, escalated, and acted upon through investigation reports and other IEI escalation paths.

Responsibilities:

• Responsible for conducting internal investigations related to allegations of employee misconduct including, but not limited to, fraud, theft, abuse, and market misconduct (such as front running, market manipulation, and insider trading).

• Ensures thorough, timely investigations with consistent application of Internal Enterprise Investigations (IEI) practices. 

• Ensures significant investigative issues and/or trends are identified, escalated, and acted upon through investigation reports and other IEI escalation paths. 

• Maintains relationships with key business partners, and ensures proper internal parties are engaged on investigations in accordance with IEI practices. 

• Conduct interviews, prepare investigative reports and present findings to senior management and relevant stakeholders for control partners to make recommendations for corrective actions to prevent future incidents and improve organizational practices.

• Establishes working relationships with front-line units and control function partners.

• Documents cases appropriately and may file crime reports and testify in both civil and criminal court matters.

• Responsible for identifying suspicious activity in case investigations and making appropriate notifications.

What we are looking for:

Required:

• Proven experience (preferably working in Financial Services) in conducting internal employee misconduct related investigations, ranging from financial crimes, thefts, expense abuse, corrupt practices, and market misconduct.

• Proficient knowledge of regulatory, reputational, operational, and legal risks encountered in course of investigations.

• Experience in conducting interviews.

• Be a strong communicator with the ability to manage various stakeholders and investigations concurrently.

• Exceptional presentation, written and report writing skills.

• Capacity for managing competing priorities, effective time management, thoroughness, and initiative.

• Proficient in Microsoft suite and other related software

Preferred:

• Working experience in internal investigations in multiple jurisdictions.

• Knowledge of Suspicious Activity Reporting (SAR) requirement preferred.

• Certified Fraud Examiner

Benefits of working at Bank of America:

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum 

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.

• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.

• Access to an Employee Assistance Program for confidential support and help for everyday matters

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.