Leasing Credit Officer I - Collections

Job Description:

Job Architect

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Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This position is responsible for the collection management of various Vendor portfolios within the Global Vendor Finance group. This includes both early and advanced stage collections, complex account reconciliations, and negotiating and resolving administrative barriers on large, multifaceted transactions.

Responsibilities:

• Maintain asset quality by reducing the overall delinquencies through the use of sound, effective, and pro-active, commercial collection techniques

• Resolution of complex issues impacting delinquencies, using research, reconciliation and analytical skills

• Work within a Team of Leasing professionals supporting the Bank of America Global Leasing platform 

• Ensure that all assigned accounts are thoroughly worked which includes prompt and consistent contact and follow-up by way of phone calls and email

• Meet all departmental goals, including overall and individual delinquency targets

• Meet collection targets set for late payment interest income

• Early identification of contracts that warrant further collection efforts to minimize loss

• Prompt notification and escalation of all potential issues to management

• Provide all customers with professional and courteous service

• Resolve accounts and work with customers to maintain a current payment status by assisting with invoicing concerns, general inquiries, and account reconciliation

• Employ excellent verbal communication skills, including listening, probing and negotiating with customers to create a sense of obligation/urgency to resolve delinquency

• Maintain an excellent rapport with Vendors, Credit, Operations and Relationship Management personnel

• Ability to reconcile accounts

Required Qualifications:

• 6+ years of commercial collection experience

• Commercial equipment leasing experience

• Proficient Microsoft Office experience

Desired Qualifications:

• Retail collections experience with knowledge of logistic transportation industry

• BA Degree in Finance, Accounting or related field

Skills:

• Adaptability

• Attention to Detail

• Data Collection and Entry

• Prioritization

• Recording/Organizing Information

• Analytical Thinking

• Critical Thinking

• Issue Management

• Oral Communications

• Problem Solving

• Collaboration

• Credit and Risk Assessment

• Decision Making

• Innovative Thinking

• Written Communications

Shift:

Hours Per Week: