Treasury Sales Client Officer

Job Description:

Job Title: Treasury Sales Client Officer (TSCO)

Corporate Title:  up to Vice President

Location:  London

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Role description

Global Banking & Markets (GBAM) includes Corporate and Investment Banking, Sales and Trading. The group provides services to middle-market and large corporations, government entities and institutional investors including mergers and acquisition advice, equity and debt capital raising, corporate lending, global transaction services, sales and trading in fixed income, commodities, currency and equities, risk management, research, and liquidity and payments management. 

The bank is a recognised leader in Global Payment Solutions offering solutions in International Cash & Liquidity Management, Commercial Card, Trade & Supply Chain Finance and Merchant Services. The Treasury Sales Client Officer (TSCO) are the primary regional sales contact for clients for inbound business booked in EMEA.  The book is a large portfolio of clients across different industry segments.  As part of the UK Corporate Sales team, reporting to the Head of Treasury Sales Client Officers. The TSCO will be responsible for managing and aggressively growing treasury revenue and profitability across their own portfolio of current & prospective global companies. They will partner with global and regional support partners across the enterprise to present customised working capital & treasury solutions that meet client objectives within the confines of bank appetite. 

To be successful in the role, the TSCO must maintain an intense client focus & client partnership to deliver treasury expertise, thought leadership and a broad understanding of bank structure and the operational aspects of Global cash management products and services.

Responsibilities:

• Manage the day-to-day client relationship, develop existing client relationships across the client organisation from treasury, procurement, and AP/AR.

• Drive revenue and profitability growth by identifying new opportunities and supporting clients with both strategic and tactical needs within the region of coverage

• Proactively inform & advise clients of enhancements/improvements in our capabilities and provide regular market update. 

• Ensure complete alignment in client selection and growth strategy with our Corporate Banking colleagues

• Act as Corporate client Sales liaison with Credit and Risk, Compliance, Product Management, Client Delivery & Service, Implementation, and Operations

• Provide client and market feedback to management and other business partners, including for product development and enhancement

• Portfolio strategy and planning, actively engage in account planning exercises

• Understand client objectives for and effectively match bank resources and capabilities against client requirements to develop business opportunities and identify cross-sell opportunities through account analysis & regular client interaction

• Coordinate service reviews in partnership with Servicing and Fulfillment

• Ensure full observance of and adherence to applicable compliance and other regulatory requirements and guidelines

• Manage pipeline from prospect to mandate and close – across all deal stages for originated deals with regular updates

• Manage additional business requests or modifications to existing client structure

• Ensure active engagement of deals in implementation and drive revenue ramp up for new business won “mandate to close”

• Point of contact for KYC approval and support on refresh where required

• Ensure service and fulfilment related requests/queries are directed to the relevant teams accordingly, responding to all client and partner requests in a timely manner, and keeping stakeholders up-to-date on progress

• Secure mandates and monitor revenue on closed deals to ensure revenue realisation

• Revenue and profitability analysis – manage revenue attrition accordingly & prevent revenue leakage

• Maintain pricing for clients (pricing changes, new services) and ensure all products and services are billed accordingly, while managing client escalations and keeping the internal team informed

What we are looking for:

• Excellent organisation and ability to deal with multiple competing priorities

• Ability to work in a high pressure, deadline orientated environment

• Excellent verbal/ written communication

• Well-developed presentational skills to both internal and external clients

• Demonstrates thoroughness and accuracy in work completed

• Proven business development and relationship management skills with a client set

• Proven negotiation and active listening skills

• Customer centric approach balancing risk and profitability

• Team player with strong interpersonal skills and the ability to foster strong partnerships within the core team and build sincere rapport with client contacts

• Ability to build broad based relationships both internally and externally

• Influencing skills

• Potential to learn and adapt

• Promote a culture of compliance

• Numerate and demonstrate business acumen

• A strong collaborator

• Hold self and others accountable for results

• Treasury related experience within transactions services preferred

Benefits of working at Bank of America – UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc

• Use of a flex fund to use towards benefits

• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.