SOACC Intelligence Analyst

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview:

The SOACC Intelligence Analyst collects, researches, and analyzes crime, geopolitical threats, terrorism threat, and intelligence-related data from a variety of sources to identify and evaluate crime series, patterns, and trends; prepares analysis and intervention and mitigation strategies from findings; interprets and provides statistical information, via written and verbal presentations, for key security and other leaders in geographic region and beyond.

Job Description

Responsible for administering the security intelligence/analysis program for a large geographical region. Must be able to review and analyze information from a variety of sources and contacts and have general knowledge of the source systems to gather information. Works to formulate habitual and proactive reporting, briefings, and assessments for management and/or internal customers, maintaining the focus of products on the realized or potential impact to BAC Associates, facilities, or operations. Responsible for performing more complex analysis and identifying and briefing emerging threats and trends in the analyst's area of responsibility. Skilled in performing a variety of duties, often changing from one task to another varying in nature depending on workload. Function as crisis reporter and/or team lead during security-related incidents and when designated on-call analyst. May participate in, or lead, intelligence/analysis related projects that are highly visible and impact many associates. May provide consultation and guidance to line and senior management, as well as other key stakeholders and internal customers on security-related issues. Develops and maintains effective, active working relationships with primary clients, strategic business partners, team members and external contacts that are relevant to the analyst's specific area of responsibility and actively fosters an environment of teamwork. Provides leadership, directly or through influence, to meet all objectives of the corporate security program and to address unplanned events. Able to work independently and may mentor entry level professionals, or interns.

Responsibilities:

• Researches, compiles, analyzes, and disseminates crime, geopolitical threats, terrorism threat, and other threat intelligence and information
• Compiles and distributes trend analysis reports, as necessary
• Assists in maintaining, populating, and evaluating intelligence databases
• Acts as liaison between Bank of America and various local and federal law enforcement intelligence units
• Assists supervisor with special projects as directed.
• Supports analytical and regional security team during times of emergencies and other events
• Supports and improves the standard operating procedures for the crime and threat analysis and reporting function within the Security Operations Analysis Command Center and the supporting procedures within Corporate Security.
• Provides current and accurate information on emerging events and trends that could impact Bank of America to tactical and strategic customers, from Protective Service Managers (PSMs) to senior leaders. This reporting would be both in response to inquiries and proactively when trends of developments require notification with the bank.
• Serves as liaison to outside sources and entities to proactively receive and/or improve criminal and threat activity/data streams.
• Understands the complexities of Bank of America operations while communicating effectively across multiple lines of business

• Must have a proven track record in intelligence/crime/threat analysis field, such as previous experience with a federal, state, local, or private sector intelligence or law enforcement entity; demonstrated familiarity with the intelligence cycle (collection, analysis, and dissemination).
• Demonstrated experience with analytical tools and processes (ArcGIS, PowerPoint, Excel macros, pivot tables, V-lookups, linking tables,); experience in research methods related to the social science discipline (quantitative, qualitative, and evaluation research).
• Superior research skills, including ability to quickly research and provide analysis on complex and unfamiliar topics.
• Strong familiarity with social media networking tools.
• Superior writing skills with knowledge and understanding of intelligence analysis writing style (clear, effective, and brief)
• Professional demeanor and strong teammate.
• Strong interpersonal and communication skills (written and verbal); proven ability to interact with and effectively support a wide range of consumers, up to and including senior leaders; excellent briefing skills and ability to synthesize large volumes of data quickly for multiple customer sets
• Proven ability to work independently with little to no direction; ability to juggle multiple tasks simultaneously, to assess and meet deadlines, and to collaborate with analysts based in other regions to produce value-added intelligence analysis; ability to balance direction from supervisors in multiple locations
• Creative thinker, capable of spotting and forecasting emerging trends, threats, and tactics
• Proven business acumen and ability to leverage databases to input data and extract trends from them; expertise in using mapping software to portray security/threat/intelligence trends
• Proven ability to operate efficiently and effectively in a high-pressure time sensitive environment.
• Willing to serve in a rotating 'on-call' capacity to support security events

Requirements

Education:

Bachelor’s Degree or equivalent
Certifications (if any):

None

Experience Range: >3 years

Foundational Skills:

• Attention to Detail
• Critical Thinking
• Data and Trend Analysis
• Research
• Threat Analysis
• Benchmarking
• Strong Communication Skills
• Strong Analytical Skills
• Reporting
• Written Communications
• Data Mining
• Data Visualization

Desired Skills:

3+ years prior Intelligence experience within LE, Government, Military or Private Sector

Work Timings: 8:00AM to 5:00PM

Job Location: Mumbai / Gurugram