Job Description:
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview*:
Technology Infrastructure part of the Global Technology & Operations organization consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, TI designs, builds and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. TI delivers industry-leading infrastructure products and services to the company’s employees, customers, and clients around the world.
Network Services is responsible for designing, building, and operating Bank of America’s global data network and managing our technology partnerships to maximize our strategic business value.
Job Description*:
Responsibilities*:
• Collaborate with Engineering and Production Services teams to understand technical solutions and define strategies for network automation to reduce operational inefficiencies
• Develop and maintain a catalog of reliability scripts, tools and libraries that can be leveraged for common instrumentation, automation, and operational needs to identify and remediate network events
• Provide next level escalation support for production triage efforts
• Manage a continuous improvement / continuous development (CI/CD) pipeline for network development and testing
• Participate in the documentation of application/network flows for various support needs
• Provide technical guidance and mentorship to junior members of the team
Requirements*:
Foundational Skills*:
Desired Skills*:
Work Timings*: 11.30am-8.30pm
Job Location: Hyderabad/Chennai/Mumbai
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