Global Ops Data Management Governance Sr. Analyst

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Summary

The Data Management Governance Specialist will facilitate processes that monitor and mitigate adherence to one or more of the Enterprise Data Management Standard. This role will serve as a subject matter expert on the associated Standard(s) requirements ensuring GO FLU adherence, sustain on-going engagement with GO FLUs to drive transparent processes, flawless execution and timely escalation and remediation of related issues/incidents. 

Responsibilities:

• Support and ultimately lead the execution of adherence related processes, controls, reporting and escalation to monitor and control Global Operation's adherence to one or more Enterprise Data Management Standards.  

• Design, implement and improve governance adherence routines, processes or controls

• Design and execute QA efforts to identify weakness in controls and adherence

• Gather and assess FLU adherence evidence and deliver feedback

• Gather various inputs to evaluate/challenge EDSGO metrics  

• Author responses to inquires from GO stakeholders, EDSGO, GCOR and Audit

• Create/Maintain trainings and procedures that support the execution of activities performed by the tam

• Create and maintain governance procedures and process maps

• Provide subject matter expertise on assigned Standard requirements and expectations

• Operate consistently with process and risk management discipline

• Successfully integrate with a diverse set of stakeholders

• Provide recommendations to simplify and strengthen processes and controls

• Support the response and/or remediation of any audits or exams

Job Description

This job is responsible for ensuring operational data is fit for purpose, defining controls, and monitoring processes are in adherence to enterprise data management standards. Key responsibilities include triaging and remediating data incidents, performing data analysis, training new users, and performing impact analysis stemming from data updates. Job expectations include helping in defining access and ownership of data by domain, conducting quality control, and overseeing data maintenance.

Responsibilities:

• Ensures data is accurate, complete, and fit for performing data analyses through various testing procedures and data controls which help to identify business insights fit for purpose for a particular product set
• Develops and executes on Enterprise Data Management policies and standards, works across teams to ensure adherence, serves as a key point of contact for all topics related to data compliance, and manages operational elements of the (Enterprise Data Strategy Governance and Operations (EDSGO) relationship
• Manages data related incidents and identifies, communicates, and resolves or escalates issues as needed. Data inquiries include questions related to data issues, availability of data, and potential sourcing alternatives to inform
• Develops, manages, and executes on controls, ensuring tracking, monitoring, and resolution of any control breaches with data platform
• Partners with Business and Technology functions to drive the development of business and functional requirements documents and ensures strategic upstream resolution for data related incidents

Required Skills

• Self-starter with a strong capability to deliver against multiple priorities.

• Exhibits intellectuality curiosity

• Ability to operate across multiple time zones.

• Demonstrates a keen process mindset to drive within team and cross-GO FLUs process excellence and agility to adapt to changing requirements and control expectations

• Experience/strong familiarity with data management lifecycle/concepts (capture, transport, use, external data transmission)

• Demonstrated experience with communicating (written and verbal) to diverse stakeholder groups to ensure clarity and execution against published outcomes

• Proven ability to develop written materials (decks, briefing materials) used to organize and clearly communicate and memorialize key messages to stakeholders; metrics/scorecard development

• Experience with Excel, Word, PowerPoint, and SharePoint.

• Working knowledge of the Enterprise Data Management standards and policies.

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.

• Excels in working among diverse viewpoints to determine the best path forward.

• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.

• Commitment to challenging the status quo and promoting positive change.

• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.

• Ensures data is accurate, complete, and fit for performing data analyses through various testing procedures and data controls which help to identify business insights fit for purpose for a particular product set

• Develops and executes on Enterprise Data Management policies and standards, works across teams to ensure adherence, serves as a key point of contact for all topics related to data compliance, and manages operational elements of the (Enterprise Data Strategy Governance and Operations (EDSGO) relationship

• Manages data related incidents and identifies, communicates, and resolves or escalates issues as needed. Data inquiries include questions related to data issues, availability of data, and potential sourcing alternatives to inform

• Develops, manages, and executes on controls, ensuring tracking, monitoring, and resolution of any control breaches with data platform

• Partners with Business and Technology functions to drive the development of business and functional requirements documents and ensures strategic upstream resolution for data related incidents

Skills

• Data Collection and Entry
• Data Management
• Data Modeling
• Issue Management
• Policies, Procedures, and Guidelines Management
• Analytical Thinking
• Collaboration
• Data Governance
• Data Quality Management
• Data and Trend Analysis
• Business Acumen
• Controls Management
• Production Support
• Regulatory Compliance
• Solution Design

Shift:

Hours Per Week: