Senior Manager

Job Description:

About Us:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

GWIM Independent Testing, as a second line of defense function, is involved with confirm transactions and/or validation of documentation in the GWIM space. The purpose of the testing is to evaluate the validity and quality of the information used in the original transaction/instance and to protect Bank of America against fraud and misrepresentation & is required by investors/insurers and the bank.

Job Description*

The job function is to perform compliance testing using various data sources to support onboarding and multiple reviews for different lines of businesses. The Testing Analyst, under direct supervision, conducts independent transactional and process testing on a team in support of identified needs. The Testing Analyst may be accountable for accurate and timely testing execution and/or support activities related to a Wealth Management testing, in addition to reporting and analysis of results. This role may participate and collaborate in test script development and test design. This role is an individual contributor in the Test Execution function.

Responsibilities*

• Review and approve transaction/distribution using various data sources to support reviews as per scripts

• Accountable for accurate and timely test execution and/or support activities related to a Testing Functional area

• Work closely with Risk, Compliance, and SMEs to conduct testing

• Daily responsibilities of this position include execution of test scripts, identifying and documenting defects and providing daily updates to test leads and managers as needed.

• Adhere to documented SLAs, Shift schedules and maintain on-time delivery of services.

• Adhere to the productivity & accuracy target on cross trained functions.

Requirements*

 Education*

Any bachelor’s degree

Experience Range*

15+ years of experience. Extensive functional/process knowledge of the Wealth management businesses (i.e. Private Banking, Retirements Planning & Wealth Services, Investment Solutions group) is required.

 Foundational skills*

• Detailed knowledge of various Investment productions (401k, Mutual Funds, Equities and ETF)
• Knowledge on Regulations and laws not limited to LRR (Volker, Reg Z, Reg O, FINRA)
• Understands the exact requirements of the LRR as per the Regulation type/category and impact of non-compliance.
• Understands the end-to-end lifecycle of various Wealth management Products including Trade, Clearing & Settlement
• Knowledge to analyze Balance Sheets, Income statements, and investing activities.

• Can explain the differences between common Mutual funds, Portfolio management, ETFs, and Investment management.
• Knows about the forms and documents require.
• Knows basic eligibility criteria like threshold limits.
• Attention to detail while performing Customer due diligence.
• Risk Tolerance in different products

• Responsible for Data Capturing, Process Documentations, Data Retention
• Execute, organize, and prioritize testing in a timely manner ensuring monthly deliverables are achieved while maintaining target accuracy ratios.
• Maintain good connect with LOB partners and able to handle Issues and Escalations independently.
• Preparation of results reports and dashboards, presentation for senior management and leadership team.
• Validate the current risk and compliance procedures and identify probable gaps and issues in the existing procedures.
• Manage Operations team and work as a mentor to the team for various business and technical acumen.
• Risk control mindset with the ability to formulate and communicate best practices.
• Ability to multi-task and easily transition between testing assignments.
• Executes Independent Compliance Risk Testing
• Applies Knowledge of Basic Sampling Methodologies
• Judgment & Decision Making
• Complex problem solving
• Proficient on Microsoft Office (Outlook, Word, EXCEL, and Communicator)

Desired skills

• Communicates with Impact

• Business Writing & Acumen

• Acts with Courage and Conviction

• Demonstrates Business Acumen

• Drives Operational Excellence

• Applies Critical Thinking

• Demonstrates Attention to Detail

• Demonstrates Integrity

• Collaboration & Partnership

• Time Management

Work Timings*: 12:30 pm – 9:30 pm

Job Location: GIFT City, Gandhinagar