![](/content/dam/careers/en-us/job-detail/job-description-page/customer_service.jpg)
Job Description:
About us*
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services*
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview*
The Chief Financial Officer (CFO) Group is responsible for the overall financial management of our company. This includes accounting, financial and regulatory reporting, balance sheet management, financial planning and analysis, treasury, investor relations, corporate investments and tax
Global Financial Control (GFC) is responsible for managing and executing consolidated financial and legal entity reporting; interpreting and applying accounting policy and standards; overseeing financial controls and operational risk assessments; managing and maintaining financial systems; managing general ledger and sub‐ledger accounting; and supporting tax activities. In short, our focus in GFC is to get the numbers right and to work in support of the company’s goals, most importantly responsible growth.
Chief Operating Officer (COO) supports various operational support and governance routines for the GFC organization as well as drives Operational Excellence for the organization by supporting strategic people and process transformational efforts.
Job Description*
The Business Support Enablement and Communications Lead is part of the Chief Operating Officer (COO) organization in the Chief Financial Officer (CFO) Group. The COO team is responsible for driving key priorities and strategy across GFC, including Senior Executive support of critical business strategy and initiatives, Operational Excellence and Process Initiatives, Control and Governance initiatives and routines, and Employee Engagement and Inclusion strategy. This role will cover the wider CFO remit for teams in India
Requirements*
Education*
Education – Graduate/Post Graduate degree in Commerce, Business or MBA
Certifications If Any – Project/Program management
Experience Range*
15 to 20 years
Responsibilities*
GFC is seeking a highly motivated leader with strategic responsibilities that span across the organization, including:
Foundational Skills*
Desired Skills*
Work Timings*
12:00 pm to 9:00 pm
Job Location*
Mumbai
Learn more about this role