Job Description:
About US
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview
Global Wholesale Banking Technology (GWBT) comprises of technology for Commercial, Corporate and Investment Banking Customers of Bank of America across the globe. The team works closely with the business and strategic partners to architect, design and develop applications for the Global Wholesale Banking Line of Business.
Job Description
An opening exists for an experienced production support lead within Global Wholesale Banking Technology & Operations (GWBT&O) team in India. The successful candidate will be part of Loan IQ Production Support team. He/she will work on and ensure that all incidents related to the supported applications are resolved in a timely manner. The resource will ensure functioning of the production environment with the view to maintain stability and control.
Responsibilities
This position is a hands-on technical role that requires the candidate to be able to support incidents in the production environment and also provide release and health-check/monitoring support. The analyst will have strong Loan IQ production knowledge as well as significant production support experience.
Requirements
Foundational Skills
Desired Skills
Work Timings
Location – CHN/HYD
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