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Operations Consultant – Sanctions Advanced Escalations

Bromley, , United Kingdom

Job Description:

Job Title: Operations Consultant – Sanctions Advanced Escalations

Corporate Title:  Up to Vice President

Location:  Bromley

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location Overview:

Join our bustling Bromley office, situated in one of London’s greenest boroughs. Here you’ll find plentiful and easy commuting routes, with central London just 15 minutes away by train.

Role Description:

The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles – Wire and ACH – in the financial services arena worldwide.  GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America’s customers and transactions to ensure compliance with Bank of America’s Economic Sanctions Program. SSCoE serves BAML’s eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America. Team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day-to-day banking transactions.

This role is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site / business unit or smaller business unit(s). Key responsibilities of the role include strategically advising upon the design, development and implementation of products, systems and services using discretion within the project management methodologies.


  • You will review sanctions alerts generated on customer or transactional data contents – typically referred to as Relationship Screening and Transactional Screening.
  • You will analyse/interpret complex sanctions regulations in decision making of sanctions alerts.
  • You will drive meaningful changes and continuous process improvements to ensure CoE is effective in managing economic sanctions compliance risk through an efficient process.
  • You will act as the liaison for all economic sanctions compliance matters for client management and key regional clients (where required).
  • You will be part of strategic direction for functional teams including target operating model for people, process and technology.
  • You will engage in regional and global project initiatives that may impact the functional processes owned.
  • You will coordinate with other sites/regions to ensure daily SSCOE goals are met.
  • You will Monitor escalations received from Lines of business and response in timely manner.

What we are looking for:

  • You will be a highly organized individual - Demonstrate a bias for action and a commitment to achieving sustainable results. Makes timely and fact-based decisions.
  • You will manage the risk reward trade off; follows the proper risk routines to get the right outcomes for the business. Successful candidate MUST have a great risk framework and approach.
  • You will demonstrate a commitment for continuous learning; challenges the status quo and is passionate and capable of driving change across the organization.
  • You will have experience & Knowledge of economic sanctions program requirements and disposition of sanctions alerts or extensive background with GBS, GPP, WTX and/or Wire/ACH experience.
  • You will have a team player attitude, enthusiasm, and commitment.

Skills that will help (optional):

  • Communicates with impact; communicates effectively (both in writing and when speaking) using clear, concise and simple language.
  • Ability to prioritise, use own initiative and be flexible.
  • Ability to work under pressure, meet deadlines and navigate change.
  • Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.

Benefits of working at Bank of America


  • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
  • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
  • 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
  • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
  • Use of a flex fund to use towards benefits
  • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
  • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
  • Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
  • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Learn more about this role

Full time


Manages People:

Street Address

Primary Location:
26 ELMFIELD RD, Bromley, BR1 1LR