Senior Cloud Operations Specialist - AWS

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

As an AWS Senior Cloud Operations Specialist, you will play a pivotal role in our organization’s growth and evolution. You will be responsible for modernizing our existing and future cloud operations workflows to simplify, optimize and ensure consistency in quality and urgency of investigations within our organization and a well-defined decision matrix for escalations to our partner organizations. You will also collaborate with partner teams to continually identify opportunities to reduce event volume, to increase event fidelity, and to engineer detections for new threats and risks.

Additionally, you will support development and maintenance of innovate training programs to quickly upskill existing cybersecurity operations professionals to operate in an AWS cloud operations environment as well as to be a representative for the organization on cloud related operations in any audit or regulatory examinations.

Key Responsibilities:

• Investigate security events and incidents within cloud environments, utilizing advanced tools and techniques to identify threats and vulnerabilities.

• Design and implement comprehensive workflows for handling security events, ensuring timely and effective response procedures.

• Collaborate with cross-functional teams to develop and refine security policies, procedures, and best practices tailored to AWS cloud security operations.

• Provide guidance and mentorship to junior team members, fostering their professional development and enhancing overall team capabilities.

• Stay abreast of emerging threats, vulnerabilities, and industry trends, continually updating skills and knowledge to maintain expertise in cloud security.

Qualifications:

• Extensive experience (7+ years) in cybersecurity operations, with a focus on AWS.

• Proven expertise in investigating security events and incidents within cloud environments, demonstrating strong analytical and problem-solving skills.

• Solid understanding of regulatory compliance requirements, particularly in highly regulated industries (e.g., healthcare, finance, government).

• Experience in designing and implementing workflows for security event investigation and response.

• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and mentor junior team members.

• Ability to thrive in a fast-paced environment, managing multiple priorities and deadlines effectively.

This job is responsible for leading and guiding a rapid, globally coordinated, and managed response for more complex information security events and cyber security threats that may impact the confidentiality, integrity, and availability of the bank’s information and information systems. Key responsibilities include coordinating actions to contain and recover from escalated incidents and abnormal and malicious activity and reducing the impact and exposure to legal, financial, reputational, operational, and regulatory risks.

Shift:

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