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Credit Review Senior Manager - Chief Operating Office

Charlotte, North Carolina;

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Credit Review provides an independent assessment of credit lending decisions and the effectiveness of credit processes and policies across the Bank’s credit platform, identifies existing and emerging risks, and reports its findings to various stakeholders, including executive management, the Board of Directors or committee thereof, external auditors and regulatory agencies. The Credit Review (CR) Chief Operating Officer (COO) Team is responsible for the development and ongoing management of the CR Annual Coverage Plan, Governance and 3rd Party Engagements, Quality Assurance, Management and Board Reporting, Operational Excellence, and leading and coordinating strategic initiatives. The focus of this role includes a broad range of responsibilities in support of the Credit Review leadership team.  This role will work closely across the leadership team to support the development of the annual Credit Review Coverage and Resource Plans and ensure effective management, tracking, and reporting of ongoing changes as needs arise.  This role is also responsible for supporting and developing credit risk coverage reporting and establishing routines to support Management and Board of Directors deliverables.  Additionally, this role will be expected to lead and/or support strategic deliverables and drive efficient coordination and execution across the organization.  The position requires the individual to build effective partnerships across Credit Review, Corporate Audit, and Global Risk.  This role reports directly to the Credit Review COO.

Key Responsibilities:

  • Coordinates, develops, manages and delivers reporting for key business activities including: the Credit Review Coverage and Capacity Plans, Corporate Audit and Credit Review Management Routines, and Board of Directors and/or Committee routines
  • Influences strategic direction and supports key strategic priorities as well as ad hoc deliverables via development of tactical execution plans
  • Builds cross-organizational relationships and coordinates effective routines and communications
  • Oversees the development, tracking, aggregation and reporting of business operating metrics
  • Assesses processes and implements improvements to drive greater efficiency and improve accuracy
  • Partners across the division to ensure the proper risk and control disciplines are in place

Essential Candidate Characteristics:

  • Mature executive presence in a high visibility role, credible with senior executives - CEO 2 & 3 deep
  • Strong partnership and relationship building skills with the ability to influence
  • Effectively and efficiently coordinates and drives execution of key priorities - ability to develop comprehensive plans around key organizational priorities and ensure all accountable parties understand respective roles/responsibilities
  • Ability to establish infrastructure to capture and track performance, analyze data/metrics and benchmark against short and long-term goals
  • Demonstrate intellectual curiosity, takes initiative, exercise sound judgment, create an environment that challenges, encourages debate and engages and influences across the organization
  • Working knowledge of general bank policies, programs, procedures as well as the Bank of America Risk Framework
  • Comfortable executing in a dynamic environment and navigating the Enterprise to identify solutions or key subject matter expertise when needed

Required Qualifications:

  • 5-10 years of experience in financial services industry or experience in a related field
  • Strong organizational, analytical, and financial acumen, with a focus on attention to detail
  • Ability to synthesize information and data for Board level messaging
  • Excellent written / verbal communication skills and executive presence
  • Proven ability to develop executive ready communications and presentations
  • Strong stakeholder and relationship management skills
  • Effectively influence and lead directly when dependent on partners to deliver
  • Ability to effectively prioritize work, efficiently manage multiple deliverables, and deliver on tight deadlines
  • Strong desire to excel and execute in a dynamic environment
  • Expert level Microsoft Office skillset, particularly in PowerPoint and Excel

Skills:

  • Collaboration
  • Prioritization
  • Risk Management
  • Stakeholder Management
  • Strategic Thinking
  • Data and Trend Analysis
  • Issue Management
  • Process Management
  • Reporting
  • Underwriting
  • Credit and Risk Assessment
  • Influence
  • Internal Audit Review
  • Project Management
  • Regulatory Compliance

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-24021144

Manages People: No

Travel: Yes, 5% of the time

Connecticut pay and benefits information

Connecticut pay range:

$140,000 - $166,700 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

New York pay and benefits information

New York pay range:

$140,000 - $166,700 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.