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Business Support Analyst

George Town, , Grand Cayman

Job Description:

Merrill Lynch Bank & Trust Company (Cayman) Limited (MLBTC) is a third tier, wholly owned subsidiary of Bank of America Corporation (BAC). Functionally, MLBTC’s activities are primarily aligned with BAC’s Merrill Lynch division.  Merrill Lynch is managed and operated as a global business from the U.S. and serves its clients through all aspects of their financial lives and primarily targets affluent, high net worth and ultra-high net worth clients.

MLBTC conducts four principal Merrill Lynch business activities, namely Deposit and Cash Management Solutions; Credit and Lending Solutions; Investment Solutions: Spot Foreign Exchange, Collateralized Foreign Exchange and Dual Currency Products and Deposit Sweeps.

MLBTC has a Category B bank license and does not conduct domestic banking business in the Cayman Islands nor does it provide services for Caymanian residents.

The Team

At MLBTC we have a small skilled and integrated team of 5 with largely business, operational and regulatory responsibilities given MLBTC’s size, its products and relationship with Merrill Lynch

Job Description:

The Business Analyst is responsible for providing business metric and program analysis, report management, and project support at several different levels. The position requires the incumbent to have diverse administrative expertise and to oversee various policies, programs, and initiatives, to be able to think strategically, as well as perform in a proactive manner with limited supervision. The position also requires the individual to build and maintain relationships with field management, and work closely with other organizations within the LOB 

Successful applicant will have excellent organizational and time management skills, familiarity with technology and the ability to liaise with technical and systems partners, minimum 5 years experience in a regulated industry.  College degree required.

·  Highly motivated, proactive and a self-starter; strong sense of ownership & ability to create and execute plans without daily oversight

·  Be proactive, well organized and results-oriented

·  Interpersonal skills to lead and participate within a diverse group of constituents which are distributed across functional areas and physical locations

·  Must have ability to work in a fast paced, cross-functional environment

·  Ability to recognize gaps and execution risks and acumen to devise appropriate remediation plans

·  Knowledge of financial and banking products, policies, operations and applicable procedures

·  Ability to liaise with internal and external stakeholders and deal with people with different experiences and backgrounds and be able to get work done.


Hours Per Week: 


Learn more about this role

Full time


Manages People:

Street Address

Primary Location:
Grand Cayman, George Town, KY11102