Global Financial Crimes GFC Investigator

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required.

This role will entail completing investigations while ensuring cases meet or exceed closure and quality metrics, reporting facts of the investigation to assist in identifying potential operational or compliance risks, and completing Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement.

This role may ultimately report to any number of investigations teams across the consumer or client managed lines of business, as well as roles filled within specialized investigations. An Investigator may be asked to partner with GFC Risk Management, front line units or other stakeholders to resolve investigations. The Investigator will maintain a working knowledge of the Bank Secrecy Act (BSA), USA PATRIOT Act, Anti-Money Laundering efforts, Office of Foreign Assets Control (OFAC) and awareness of industry best practices.

Activities performed by this role may include, but are not limited to:

• Managing a significant case inventory while prioritizing cases based upon risk and/or management direction while adhering to department Service Level Agreements (SLAs)

• The Investigator will perform research and analysis of transaction information, customer data, public records, social media platforms or other external research tools to aide in the investigation to determine whether the activity appears to be normal for the client type.

• The Investigator is responsible for preparing concise reporting that captures the investigative details that support their decision.

• The Investigator completes Suspicious Activity Reports (“SAR”) in a timely and accurate manner for submission to regulators and law enforcement.

• The Investigator communicates with GFC Management, front line units or other internal stakeholders, and law enforcement to obtain additional information and documentation as needed to resolve investigations.

• The Investigator recommends appropriate follow-up and possible account closure for customers that exceed the Bank's risk tolerance; and identifies and escalates potential operational or compliance risks.

• The Investigator performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role.

• Flexible to perform other functions as requested by management.

The selected candidate will have:

• Minimum one year experience with, AML, Risk, or Compliance experience and/or knowledge of financial crimes typologies

• BSA knowledge relative to AML

• Proficiency in Microsoft Excel / data analytics.

FINRA licenses including the SIE or Series 7, Series 4, Series 24, as well as experience in Law enforcement and/or interacting with law enforcement and/or bi-lingual (Spanish, Russian, Chinese/Mandarin, and/or Farsi a plus.

Responsibilities:

• Completes investigations while overseeing cases meet or exceed closure and quality metrics

• Completes Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement

• Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations

• Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

Skills:

• Critical Thinking

• Fraud Management

• Regulatory Compliance

• Written Communications

• Investigation Management

• Policies, Procedures, and Guidelines Management

• Reporting

• Risk Management

• Coaching

• Issue Management

• Talent Development

Required Qualifications:

• Minimum years business and functional experience: 5 Years

• Degree required: Bachelor’s or equivalent experience

Desired Qualifications:

• Additional technical/functional experience (e.g., Industry type): Financial Services and/or related government entity

• Certifications: ACAMS - Association of Certified Anti-Money Laundering Specialists

Shift:

Hours Per Week: