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Senior Business Control Specialist - Regulatory Management Team

Jacksonville, Florida;

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation. The Senior Business Controls Specialist (Regulatory Management Team) will provide analytical support to Enterprise Credit (Commercial) Officers in executing internal control discipline and operational excellence related to FDPA (Flood Regulation) during the underwriting/monitoring process.

•    Maintaining an engagement pipeline requiring coordination of various teams to ensure closing deadlines are met. 
•    Providing guidance and coaching on requirements necessary to ensure adherence with internal policy and designated regulation 
•    Participating with work team developing updates and training to any Front Line Unit (FLU) procedures for the designated regulation
•    Serve as a point of contact and SME in partnering with, Operations, Legal, Audit, and Control Partners on annual assessments and Exams 
•    Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
•    Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting

•    Controls Management
•    Issue Management
•    Monitoring, Surveillance, and Testing
•    Quality Assurance
•    Risk Management
•    Analytical Thinking
•    Attention to Detail
•    Critical Thinking
•    Problem Solving
•    Written Communications
•    Decision Making
•    Innovative Thinking
•    Prioritization
•    Recording/Organizing Information
•    Research

Required Qualifications:
•    3-5 years’ experience in risk management, compliance, operational controls and/or LOB underwriting or operations
•    Ability to navigate credit agreements, collateral documentation and loan documents
•    Proficient in Outlook, Excel, SharePoint, PowerPoint and WebEx skills
•    Ability to work independently and self-manage multiple tasks at once
•    Strong communication and collaboration skills
•    Ability to lead and execute while maintaining a positive and energetic attitude during times of pressure, adversity, or change
•    Candidate must be highly organized
•    Participant must have the ability to solve complex problems, be detail oriented, and demonstrate a high regard for data accuracy

Desired Qualifications:
•    Working knowledge of Flood insurance and/or regulations 
•    Strong oral and written communication skills including the ability to communicate effectively with leadership, Compliance, Audit and Credit Review on a regular basis
•    Experience in Commercial Banking, credit underwriting, monitoring and collateral analysis and familiar with credit policy and procedures
•    Regulatory, audit, and/or issue management experience

Will consider any EC Commercial Location 


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: No