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Sr. Cyber Crime Specialist

Chicago, Illinois;

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for leading the reduction of cyber crime risk to customers and clients through innovation, identification, and disruption to protect the bank's digital brand and deliver targeted education and awareness. Key responsibilities include making cyber crime harder and less profitable​, driving industry and government collaboration, and increasing resiliency to cyber crimes in clients and customers.

Position Summary

This individual contributor role is responsible for working closely with all line of business teams in support of bank clients dealing with cybercrime or security concerns. The role acts as a subject matter expert on information security awareness best practices in support of Bank Lines of Business teams. This position is expected to confidently work across a variety of stakeholders and clients, from boards of directors to treasury teams as well as internal parties to address emerging threats and cybercrime events.

This role is expected to identity and escalate issues to management in a timely manner with appropriate understanding of how cyber incidents impact our partners, clients, and the bank. This role requires critical thinking and investigative mindset coupled effective written, and verbal communication skills.

The role is often high visibility at the global level including interacting with and providing direct updates to executives and senior leadership stakeholders. It is important to understand the workings of the bank’s Global Information Security organization.

Responsibilities will include:

·        Become a strategic partner between the broader Cyber Crime Defense teams and client facing Lines of Businesses/Front Line Units

·        Adept at building deep relationships with teammates/key partners

·        Ability to work equally with technical and non-technical business owners and stakeholders.

·        Process oriented with keen attention to detail

·        Strong problem solver with ability to take ownership of tasks, make decisions and drive through challenges

·        Highly organized and motivated self-starter who can deliver results with minimal direction

Required Qualifications:

·        Strong background in information security and risk management

·        Proven experience handling Information Security related events and incidents

·        Ability to interface with clients and represent the Bank, abiding by client communication guidelines, navigating between supporting the needs of the client, the needs of the relationship management team, and addressing underlying risks.

·        Experience in an operations focused role with an emphasis on cyber incident response

·        Demonstrable experience in the coordination of containment activities related to cyber security incidents

·        Strong analytical skills/problem solving/conceptual thinking/attention to detail

·        Able to work in a collaborative environment.

·        An excellent verbal and written communicator who can adapt to their audience

·        Ability to discern underlying information security risks and emerging threats

·        Must be able to explain threats, risks, and observations to non-experts

·        Strong leadership skills and qualities which enable you to work with peers and various levels of management both within and outside of the organization

·        Proficient in MS Office (Word, Excel, PowerPoint)

Desired Qualifications:

·        4-8 years of information security experience

·        CISM, CISSP or other information security certifications

·        Familiarity with network security vulnerabilities, exploits, malware, and digital forensics desirable

·        Experience working with customers and clients

·        Experience researching information through open-source intelligence (OSINT)

·        Experience with the JIRA Service Management (JSM) or other case management systems

·        Working knowledge of general bank policies, programs, and procedures

  • This job will be open and accepting applications for a minimum of seven days from the date it was posted.


    1st shift (United States of America)

    Hours Per Week: 


    Learn more about this role

    Full time


    Manages People: No

    Travel: No

    Colorado pay and benefits information

    Colorado pay range:

    $148,500 - $197,100 annualized salary, offers to be determined based on experience, education and skill set.

    Discretionary incentive eligible

    This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.


    This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.