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Senior Manager

Mumbai, , India;

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services

Process Overview:

Our Mission is to validate strategies & data to check if they are working as designed/intended in compliant with regulations & policies.

Job Description

To incorporate any changes in the strategies in a timely manner and to update the monitoring routines, checking for any gaps in the process and working to close them.


  • Independently simulate complex strategies and attributes using SAS to validate they are working as designed/intended by leveraging sources such as DSG, UCRA, BLAZE, Meta Data Defines, etc.
  • Analyze data to determine root causes and summarize Client, Revenue and Regulatory/Policy impacts.
  • Package findings for socialization with Strategies, Business Enablement, Legal, Risk, Compliance and senior leaders which articulates associated risks and recommendations.
  • Network to ensure coverage of remediation, socialization, short and long term fixes.


Foundational Skills:

  • Ability to dive into complex data structures across multiple LOB to quickly acquire in depth knowledge and demonstrate impact in a timely manner.
  • 10+ years programming and analytics experience with SAS/SQL, Excel, Access, Word, and PowerPoint and at least intermediate level coding in python.
  • Project manage skills, ability to foster collaboration and leverage business partner knowledge and relationships to gain necessary insight.
  • Demonstrate a curious nature and question what doesn’t make sense.
  • Ability to remain flexible and juggle multiple complex work streams at a time.

Desired Skills

  • Stored Procedures and complex queries
  • Financial services industry experience

Education / Certification:

  • Advanced degree, in Computer science, Engineering, Information technology, or similar, preferred from a premier institute.
  • Technical certifications in SAS, SQL preferred.


  • 5 to 8 years of relevant experience using SAS, SQL for data analytics.
  • U.S financial services experience preferable
  • Understanding of credit card domains preferable

Work Timings: 12:30PM to 9:30PM (IST); 2:00AM to 11:00AM (US EST)

Job Location: Mumbai, Hyderabad

Learn more about this role

Full time


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