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Mumbai, , India;

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services

Process Overview:

The Consumer Credit Strategy Analyst will be responsible for accurate and timely test planning and execution associated with the end-to-end decisioning of Consumer and Small Business Credit Strategies.  The position requires being able to manage simultaneous complex analytics and translating results into meaningful output.

The analyst will be responsible for performing complex analysis. Utilizes a variety of systems including, but not limited to Excel, MS, SAS, and Visio at an intermediary level. Provides analytical support on various strategies to ensure company goals are met. Analyzes, reviews requirements with business partners. Will participate in the rollout of companywide programs developed as a result of credit strategies.

Duties primarily include the regular use of discretion and independent judgment. 2-5 years’ experience preferred in Consumer Lending Underwriting or related operational, or systems support areas.

In addition, this role also requires the development and presentation of test plans, scripts, execution and test results; strong critical thinking skills; team collaboration; and ability to deliver results on time.

The analyst will use strong analytical skills. This role also requires the development of data analysis to understand strategy performance and enhancements to ensure all requirement changes are met.

Job Description

The analyst will use strong analytical skills. This role also requires the development of data analysis to understand strategy performance and enhancements to ensure all requirement changes are met.


Experienced analytical professional to join our team as a strategy analyst.  In this role, you will be responsible for several key areas:

  • Ability to work independently as a self-starter.
  • Strong communication (oral, written) and organizational skills; must exhibit a high attention to detail and strong writing ability along with proven experience of telling a story with data.
  • Daily responsibilities include reviewing requirements and technical specifications, developing test plans, execution of test scripts, identifying and documenting defects and providing daily updates to test leads and managers as needed.
  • Proven analytical ability and problem-solving skills.   Demonstrated through 7+ years related professional work experience.
  • 5+ years’ experience using database software and analytical tools, such as SAS, SQL to access large databases.
  • Strong working knowledge of the process and tools used for development, validation, implementation, and documentation of credit risk and/or marketing business strategies.
  • Proficient in MS Office applications (Excel, PowerPoint, Visio, and Word)
  • Be a team player and a thoughtful risk-taker.
  • Ability to communicate effectively and influence others to drive results.
  • Effective project management and organizational skills; ability to collaborate, manage, and expand relationships across the organization.


Education / Certification:

  • Advanced degree, preferably in Computer Sciences, Engineering from a premier institute
  • Technical certifications in SAS, SQL preferred.


  • Demonstrated through 7+ years related professional work experience.
  • 7+ years of relevant experience using SAS, SQL in data analytics.
  • U.S financial services experience preferable
  • Understanding of consumer products domain preferable

Foundational Skills:

  • The candidate must have intermediate to advanced knowledge of SAS and SQL.
  • Must have 5+ years of relevant experience in analytics.  Strong preference working in financial services, particularly strategy development and designing.
  • Demonstrated experience with a Business Intelligence tool, preferably Tableau.
  • Candidate must have a proven track record of building test plans and test scripts and experience perform testing based on client requirements and technical designs.
  • Experience with Testing Tools: Application Lifecycle Management; SOAP UI; SQL; MS
  • Ability to work in a fast-paced, dynamic environment is critical. 
  • Must have exceptional analytical, organizational, and communications skills.

Desired Skills:

  • Advanced degree, preferably in Computer Sciences, Engineering from a premier institute. Master’s degree is plus.
  • Prior testing experience is preferred.

    Work Timings: 12:30PM to 9:30PM (IST); 2:00AM to 11:00AM (US EST)

    Work Location: Mumbai/Hyderabad

    Learn more about this role

    Full time


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