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Infrastructure Engineer II - GBS IND

Hyderabad, , India;

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Enterprise Cloud Platforms team in the CTI organization offers Private and Public Cloud platforms for Bank of America’s developers to drive faster time-to-market, innovation with private and public cloud capabilities, and reduce complexity with built-in integrations. We believe in high quality engineering culture to engineer our platforms with customer and platform mindset, design for large enterprise scale and resilience, and accelerate market innovation into the technical platforms we deliver.

This position is part of Technology Infrastructure Services (TIS) organization and falls under Cloud Services team (ECP).As part of this team, you will have a large impact on the evolution of next generation Cloud and Container services for Bank of America and explore an extensive list of new technologies that will drive innovation across our company.

Job Description*

We are looking for Infrastructure Engineer having hands-on experience on cloud technologies preferably AWS. The role provides opportunity to work with wide range of technologies and presents a unique perspective on how various services interact with each other. Candidates in this role are expected to be proficient in triaging and performing RCA for incidents and equally competent in reducing toil through automations. Should be well-versed with ITIL processes and look for opportunities to improve the reliability and efficiency of implementing the services. This individual should embrace a culture that drives innovation and continuous improvement.


  • Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards
  • Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
  • Assists in the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose
  • Develops software solutions to address manual and repeatable work or inefficient processes
  • Conducts on-site evaluations of third-party products being considered for firm adoption
  • Promotes an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
  • Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains



 B.E. / B.Tech / M.E. / M.Tech / MCA

Certifications If Any: N/A

Experience Range – 7-9 yrs

Foundational Skills*

  • Expereince in AWS/Azure, Linux, Terraform, Ansible, CICD, Shell/python scripting.
  • Minimum 4+ yrs experience in managing/supporting large scale IAAS, PAAS offerings.
  • Hands-on with AWS commonly used services (Computing/EC2, Networking, Content delivery, Containers/ECS/EKS, storage/S3, CloudFormation, Serverless computing/Lambda, Load balancing, AMIs, Operation management best practices etc).
  • Understanding of landing zones, cloud-native security, monitoring/logging tools (preferably Dynatrace, Prometheus, Splunk) and well-architected framework principals
  • 3+ year of hands-on experience with Iac - preferably Terraform.
  • Hands on with configuration management tools (Ansible, Chef, Puppet)
  • 2+ years hands-on scripting experience (Shell/Python)
  • Proficient in IAM, network concepts, cloud native services with infrastructure management as core competency
  • Knowledge on CI/CD tools – git, Jenkins, bitbucket, Atlassian products
  • Good hands-on experience in trouble shooting and resolve complex infrastructure and application issues.
  • Excellent interpersonal, organizational and communication (written, verbal, and presentation) skills.
  • Well versed with ITIL processes including Incident, Request, Problem and Change management.

Desired Skills

Network concepts, IAM(Identity & Access Management), monitoring/observability tools

Work Timings*

6:30 AM -3:30 PM & 12:30 PM-9:30 PM with weekend support on a rotational basis.

Job Location

Hyderabad, Gurugram

Learn more about this role

Full time


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