Assistant Vice President - Operations Consultant – Credit Operations

Job Description:

About Bank of America:

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 40 countries. In the U.S alone, we serve almost all Fortune 500 companies and approximately 59 million consumers and small-business customers. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.                             

Connecting Asia Pacific to the World

Our Asia Pacific team is spread across 23 offices in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.

Bank of America is committed to attracting, recruiting and retaining top diverse talent from across the globe. Our diversity and inclusion mission is to actively promote an inclusive work environment where all employees have the opportunity to achieve personal success and contribute to the growth of our business. Each of our global Employee Networks bring together employees, create dialogue and awareness in support of our Diversity and Inclusion.

Position Description

This role as Operations Consultant under Credit Operations is responsible for the day-to-day operations of loan administration operations to ensure first class client experience for our clients.

Key Responsibilities

• Work closely with Corporate Banking Sales and Credit Officers to close and execute Tokyo Branch-booked loans and commitment facilities. Liaise with Finance, Treasury, Agency and Leasing teams, both locally and globally for the booking processes of loan products. Manage disbursement and renewal of loans as loan administrator for external stakeholders such as borrowers and agent banks.

• Manage Credit Documentation Files for Tokyo Branch. Day-to-day tasks including verification of signatures, distribution of relevant documents to the involved teams/lines of businesses, preparation of checklists, and to ensure files are reviewed by Credit Officers.

• Ensure all transactions are accurately processed by the Bank’s process servicing center in India, while ensuring branch-oriented information is shared timely and accurately with the relevant processing teams.

• Ensure timely reconciliation and review of reports.

• Prepare regulatory reports regarding loans and credits. Ensure credit and loan-related data are appropriately reported accurately and consistently as well as being compliant with the reporting guidelines.

• Maintain the expected quality standards to ensure client’s needs are met, and continued effort is made to exceed the client’s expectations.

• Understand the risks associated with the Products and its related processes. Ensure risks are identified and minimized.

• Lead or participate in internal initiatives/projects representing the voice of the business, taking ownership, and delivering the execution of these projects.

• Demonstrate key attributes for success including ability to pay attention to detail, being a team player, take end-to-end ownership, drive results to grow the business, as well as sustaining intensity and optimism while focusing on the client.

Key Requirements

• At least 5 years’ working experience in banking industry. Cross-border loan related working experience is preferred.

• Knowledge of overall banking products and documents.

• Knowledge of loan administration – review and understand loan agreements / structure of loan regarding operational matters, cash-flow, and funding arrangements, etc.

• Ability to quickly absorb and follow policies and procedures, demonstrate ability to continuously learn and adapt with a proactive work ethic.

• Communication and interpersonal skills – ability to work with our clients and business partners, to positively influence people, to handle difficult conversations, and to be a good team player.

• Organization skills – ability to manage workload and prioritize tasks to support business and clients as well as ability to work under pressure and achieve goals.

• Critical thinking skills – ability to assess quantitative and qualitative data to identify key themes that require deeper analysis and assessment.

• Problem solving skills – ability to understand issues and provide solutions, to look at a problem from a new perspective and to develop/share new ideas.

• Integrity – attitude to do the right thing for the bank and its clients as well as ability to escalate potential issues to senior management timely.

• Flexible and adaptable to change. Strong commitment with positive and proactive attitude towards challenge.

• Ability to communicate fluently with internal and external stakeholders in Japanese and English, both orally and written.

• General PC, Windows, Microsoft Office knowledge (Excel, Word, PowerPoint).

Bank of America  is an equal opportunities employer.