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Sr Business Control Specialist - High Risk Detection

Charlotte, North Carolina

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Line of Business Job Description:

The Global Credit, AML & Onboarding Operations organization is a central control function which governs, facilitates, and oversees the global end-to-end Global Banking & Global Markets AML program across all GB & GM businesses and jurisdictions through implementation of processes and controls to effectively manage AML and economic sanctions risks. The Sr. Business Control Specialist will support the High Risk Detection- Enhanced Client Due Diligence (ECDD) team to drive consistency and process adherence across GB & GM AML. Key responsibilities include providing extended support within AWARE and other ECDD-related systems, performing High Risk Client Types/Products Due Diligence Questionnaire (DDQ) collection, understanding, and anticipating inherent risks to the business. The successful candidate will be a strong, decisive, results oriented individual. He/she should possess a very high attention to detail and demonstrable accuracy of work product with an interest in operational excellence. He/she also possesses good interpersonal communication, presentation, and organizational skills. The Specialist is a liaison between AML Operation teams, Client Teams and the other areas of the bank in support of Enhanced Due Diligence requirements. In conjunction with the client teams, the Specialist is responsible for conducting due diligence and ensuring adherence to bank regulations by documenting the client's KYC information.

Required Skills:

  • Strong organizational and prioritization abilities.
  • Demonstrated ability to think strategically and execute tactically.
  • Ability to read and understand complex matters, anticipate risks, and summarize key information.
  • High attention to details and strong organizational skills.
  • Strong written and verbal communication skills.
  • Self-starter with excellent anticipation skills, problem solving; follow-up.
  • Demonstrated dependability and ability to act with a sense of urgency.
  • Ability to interact with people in all levels of the organization.
  • Understanding of risk and sense of urgency.
  • Proficient in Microsoft Office applications: Excel, Word, PowerPoint.
  • Ability to work in a fast-paced environment.
  • Minimum of 3 years relevant work experience with AML programs and risk management.

Desired Skills:

  • Bachelor’s degree in related field or equivalent experience
  • Experience in Risk Assessment and/or Anti-money Laundering policies
  • Working knowledge of Global Banking & Markets and applicable systems/tools
  • Basic workflow documentation and software skills
  • Experience with handling special projects
  • Ability to organize work, prioritize tasks and handle multiple assignments simultaneously
  • An appetite and aptitude for reading and understanding governmental or legal compliance   documentation
  • General knowledge of Bank of America systems preferred (i.e. AWARE, GDS, Navigator etc.)


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: No

Street Address

Primary Location:
900 W TRADE ST, NC, Charlotte, 28255