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Trust Senior Associate (TSA)

Houston, Texas

Job Description:

Private Bank, Trust Senior Associate (TSA), Houston, TX -

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description/Responsibilities:

  • In addition to the ability to deliver generalist support, and as part of the Client Team, actively support Senior Trust Officers and Trust Officers to meet clients’ trust needs and expectations
  • Serve as an additional point of contact to clients, Merrill Financial Advisors and/or as backup for Trust Officers
  • Initiate and monitor client onboarding including account opening and asset transfer; handle client inquiries related to the on-boarding process; KYC refresh and ongoing requests, digital engagement, and fulfillment
  • Responsible for:
    • Complex party maintenance
    • Administrative Review (IM&T)
    • Transaction Processing and Management
    • Money Movement (Trust)
    • Specialized Fiduciary Transactions
    • Discretionary Action matters
    • UPIA, Equitable Adjustments and 65 Day Elections
    • Account Pay Service Provider
    • Generation Skipping Tax – Processing
    • Asset Transfer - complex
    • Administrative duties as required
    • Support initial review of IPS process
  • Perform servicing, fulfillment and account maintenance activities, which are primarily trust/fiduciary. Leverage experience and deep expertise especially with the most complex administrative trust needs to manage and/or execute client transactions 
  • Proactively identify deepening opportunities while performing existing responsibilities and engaging in meaningful interactions
  • Coordinate with Client Teams and partner to deliver an integrated service to the client and identify and resolve issues in an effective and timely manner
  • Participate in Client Management Process (CMP) activities including supporting delivering a branded client experience and meaningful interactions
  • Ensure adherence to all internal policies and compliance to legal and regulatory requirements


  • Minimum of 4-5 years of experience with a financial institution focusing on high net worth client service preferred
  • Ability to successfully complete assessment of critical skills
  • BS/BA degree in Business, Finance, Economics or Law desired or equivalent work experience
  • Notary Public in good standing preferred, or willingness to become a Notary Public


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: No

Street Address

Primary Location:
800 Capitol St, TX, Houston, 77002